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Capitol City Auto

Auto body shop in Madison, Wisconsin

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7 Reviews and Ratings
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Jacob

Apr 23, 2024

StarStarStarStarStar

For starters: Ignore this Richard guy's 1-star review. My experience reflects the countless 5-star reviews on here. This place is my go-to shop for any service on my car. Dan offers honest, straightforward, and quality service. He does not suggest unnecessary services like you often get at almost all dealerships. (Dealership service advisors get commission from the work their team does). Best shop in town.

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M D

Apr 23, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

Called for an estimate and they sounded like I was putting them out, very unpleasant on the phone. They didn't ever bother calling me back with an estimate. The other shop I called got back to me same day and was very pleasant. It is very clear that capital city auto does not want or need my business.

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Erik Ferguson

Jan 23, 2024

StarStarStarStarStar

It's about time I post a review for Capitol City Auto (disclaimer: if you know the owner and can read my last name, there's no relation). After I moved to the neighborhood a while back, I decided to go here because of all the reviews talking about their fairness and honesty, and I've never been disappointed. My latest service experience here was the perfect example. They had replaced all my major brake parts about a year and a half ago, and in December, I had a brake fluid leak, which turned out to be coming from one of the calipers. The warranty on the part had expired by then, but Dan called his distributor, and they agreed to replace the part for free so that piece involved no cost to me. But overall, I'm always confident that I'm in good hands when I take my car to Capitol City. Loyal customer for life.

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cameron delamora

Jan 23, 2024

StarStarStarStarStar

For the first time in my three years living in Madison, I’ve had an extremely positive experience with a mechanic. Fair prices, great customer service, got the work done quick Would recommend to family and friends!

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Richard

Sep 23, 2023

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BEWARE of the fake 5-star reviews! Came here 2 years ago to have them replace my Mom’s wheel bearing, mainly because they were the highest-rated shop. Well, the wheel bearing started to make noise again (not surprised as they probably use the cheapest parts). I looked at the wheel bearing and only 3 of the 4 bolts were installed!!! ONE BOLT WAS COMPLETELY MISSING! This shop released a car to me that was unsafe and dangerous! My Mom drove this around for 2 years and she could’ve been put into a dangerous situation as the wheel bearing was not completely secure! Do NOT jeopardize your safety by going to these guys! There are plenty of other shops that will do their due diligence and actually make sure that your car is safe to drive after they have performed their work. This shop is unprofessional and simply does not care! AVOID!

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Craig O

May 23, 2023

StarStarStarStarStar

Our son moved to Madison, WI in January 2020 with a beloved 2004 Honda Accord. It recently need some maintenance and another auto repair service attempted to take advantage of the situation. I read reviews for Capitol City Auto that stated the high quality of service AND integrity of Dan and his team. My son (on 2/3/23) was very pleased with the Capitol City Auto repairs and service - simply the best!

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John Gilbert

May 23, 2023

StarStarStarStarStar

The owner dan, is a straight shooter. He does what needs to be done and not anything more to fix your car. His price is always reasonable and he's quick to get his job done. I've had big jobs and small jobs done on my car and I trust him 100%

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