Somehow my phone fell through an opening near the glove box. We were in Detoit for a car show,so had 4 or 5 Ford people from Ford World Headquarters try to retrieve it. No luck. They recommended taking part of the dash apart.Went to Caliber Collision for an estimate to compare the cost of going through the dash or replacing the phone. Within minutes he handed me the phone! HE DIDN'T EVEN USE ANY TOOLS! He' a real wizard and honest too. A real asset to our community.