I was on my way to Milwaukee, WI from Iowa, 5 hours through a 7 hour drive when my tire started losing air rapidly. I panicked and pulled to the nearest gas station to fill it up. When it did not retain air whatsoever I freaked out more then called Dan's Auto. I told them the situation and they got me in right away (Thank goodness!!)(SO polite, too). When I arrived they checked out my car they told me what my options were without trying to oversell me or give me the run around- they were very straight forward and honest about the state of my tire. Then the worker (I wish I knew his name!) said it would be about 30 minutes and he offered me a SODA (!!!) and the TV remote (!!) to put on whatever I wanted!!! The prices were SO reasonable, they were willing to speak with my dad on the phone who knew more than me (lol), and they were so kind and hospitable!!!! Having been in a similar situation previously (different car) and my only option was a wal-mart that tried to sell me 3 extra unreasonable tires, this place was seriously like a blessing. While I would never want this situation to happen again, if it does, I hope it would be here. THANK YOU!!!
Reply from the business:
Nov 24, 2023Glad you made it to Milwaukee. Thank you for the kind words. We do our best to help when we can in any situation.