Someone backed into my vehicle and damaged my front bumper and grill. The insurance company chose ball body shop. After leaving my vehicle there for 3 weeks they called and said my vehicle was fixed. Here’s where ball body shop failed. 1. My car was parked in the lot. I never run my gas tank low. The gas tank was almost empty. It was run there close to empty. 2. Before I could start my car, the battery was dead. If they knew my battery was low, why didn’t they charge it before I got there? It sat outside in below zero temps for two weeks. 3. After they put a charger on my battery, waiting 30 minutes my vehicle started, but was very low on gas. Then it ran out of gas. The person at the front desk said she had a gas can and there was a gas station 1/4 mile down the road. Suddenly someone else realized they needed to go get some gas for my vehicle. They never showed me the repair they made. Why didn’t they bring my vehicle inside before I got there to check it out. Start it up. Make sure it works. And show me the work they did. -Ran my vehicle out of gas. -Let the battery die and didn’t charge it before I was told it was ready. -Suggested I grab an empty gas can and walk 1/2 mile to gas up my vehicle. -Never showed me the repairs they made. Definitely in need of some serious customer service training because it’s clear customer service is not an area they are good at. I felt sorry for them. They had no idea they totally failed.