Caliber Collision
Auto body shop in Lebanon, Wisconsin
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Reply from the business:
Mar 24, 2024Hi Larry. We’re glad to hear that we could restore you to the rhythm of your life! Thank you for reaching out.
They did an excellent job, were very courteous, and kept in contact by text on every step they did. Would definitely recommend!
Reply from the business:
Mar 24, 2024Hi Bob. We’re glad to hear that we could restore you to the rhythm of your life! Thank you for reaching out.
Great customer service and excellent workmanship!!
Reply from the business:
Mar 24, 2024We are glad you noticed, Sandy! We are committed to absolute customer satisfaction and the proof is in the details. Thanks for sharing!
I truly recommend Caliber Collision!!!! I’m so satisfied with the quality of work that they have provided to my vehicle. Very courteous and professional staff!!!! Thank you all so very much!!!!!!!!
Reply from the business:
Mar 24, 2024We are glad you noticed, Benita! We are committed to absolute customer satisfaction and the proof is in the details. Thanks for sharing!
Had my truck there for body work thru Progressive insurance claim. Overall they originally did a good job. My problem now is the caliper sticking on the front left side. Caliber doesn't offer the mechanical stuff so they had a partner shop look it over. I had to rent a car and take off work in order to have that shop do the work, no big deal as i thought it was going to be fixed, but now that shop claimed its wear and tear and won't fix it as apart of the original claim. I'm so upset with this whole ordeal because the amount of damage that was done to my left side and most of the work done was left front driver side. I never had a issue with that caliper sticking prior to accident. This was all a waste of time, effort and money. I believe Caliber should've told the shop to fix it as there was signs of damage and many parts replaced in that area. It was not wear and tear. They just didn't wanna follow thru and do the right thing in this situation. I won't be taking any more vehicles to them.
Reply from the business:
Mar 24, 2024Hi Jerry, thank you for your feedback on your experience at our location. We are committed to restoring the rhythm of your life and if there is anything we can do to improve your experience, please do not hesitate to reach out to our center. We offer a lifetime warranty on all of our repairs and are happy to take a look at any concerns you may have. We look forward to hearing from you. Caliber Collision (262) 650-1900
Wonderful service from wonderful people. Garus and his crew took the time to keep me updated through the entire process of fixing my vehicle. Highly recommend.
Reply from the business:
Feb 24, 2024We believe in building trust through transparency. We are thrilled to hear you are happy with the updates we provided throughout the process. Let us know if you need anything in the future, Juli.
Exceptional service. Timely repairs. Car looks brand new! Highly recommend if you ever need repairs!!
Reply from the business:
Feb 24, 2024Nothing makes us happier than hearing we restored your car to brand new conditions! If you are in need of repair services in the future, we would be honored to serve you again.
They were fast and efficient, they were in communications at every step of the way.
Reply from the business:
Feb 24, 2024We believe in building trust through transparency. We are thrilled to hear you are happy with the updates we provided throughout the process. Let us know if you need anything in the future, Kelly.
Wonderful experience. Darren was honest, respectful & kind. Car repair was done efficiently & within the budget quoted. Car came back freshly washed, including front floor mats! Well done, thank you!
Reply from the business:
Feb 24, 2024We are glad you noticed, Dawn! We are committed to absolute customer satisfaction and the proof is in the details. Thanks for sharing!