Yesterday I was stranded on the Interstate and AAA sent my tow request to this company and it was accepted at 3:26pm. Tow was to be expected by 4:15 pm. Don's canceled the tow at 4:16 with no call or explanation....Things happen, I get it. I just called AAA back again. They ordered another tow just to have it canceled again. If you don't want to service AAA calls, DO NOT accept them.
Reply from the business:
Nov 23, 2023Good morning!! A little clarification please. Unfortunately we have no record of your request or tow ticket from AAA in our system under this name. Perhaps you got another towing company in La Crosse area that provides AAA recurved your tow request. We would be happy to assist you further for your concerns. AAA has many new system updates . Please contact Don’s Towing and Repair with clarification and explanation for any time you need clarification. 608-784-5872