Dons Towing an Repair was one of the worst experiences I have ever had with a tow truck company! I was in an accident because someone ran a stop sign, so my car was a total loss for someone else fault, and Dons Towing an Repair told me that if I didn't have the 380 dollars to get my car out that they get to keep it, "that's how this usually works" was her exact words!! Really sarcastic and mean!!! I eventually got a hold of the people's insurance company to get my personal belongings from my vehicle, but overall very rude, sarcastic, mean lady!!! And she is the owner!! So if there is any other option for you if you ever need a tow, use it!! I talked to 3 of my friends since, and they have all said the same, they share the same opinion as me!!!!!
Reply from the business:
May 23, 2023William we are sorry to hear you were driving without Comp/full insurance coverage on your vehicle. and did not have the money to get your vehicle fixed or out of impound. This is not our fault as a company to provide you with coverage or compensation when you were in a difficult situation. We hope in the future you don’t have this situation arise with your vehicles and recommend full coverage insurance to cover you. If you need further assistance please contact 608-784-5872