My daughter had a dead battery and after failing to get it jumped, called Don's as they had service van's available per their website. She called them and they told her they would need to tow her car to the shop ($121.52), do a diagnostic for $109.95 (they checked for a blown fuse) and then they replaced the battery along with a $54.98 charge to install it. I called and spoke with Rachel the manager and they were not willing to negotiate to a more reasonable bill. Be careful if you use Don's as they will pad their bill and take advantage of people who are naive about car repairs.