Service-Sheboygan Chevrolet Buick GMC Cadillac
Auto body shop in Kohler, Wisconsin
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You should consider having better hours. Its ridiculous only having the lunch hour to get this done since you have DMV hours (7:30am thru 4:30 pm), and not being able to get this done because the line is full of retirees a mile long. It would be more helpful to have the same hours as the quick lube and be able to get this done on a Saturday.
Reply from the business:
May 10, 2024Michael, I appreciate your feedback. Please reach out to me at 920-459-6840 to discuss further when you have a moment. Thank you John Berger, General Manager
Got to testing station at 5pm and was told they close at 4:30pm , need to change their hours online
Reply from the business:
May 10, 2024Kari, I please call me at 920-459-6840 when you have a moment to further discuss. Thank you, John Berger General Manager
Reply from the business:
Apr 24, 2024Heather, Thank you so much for the 4 star review! If there is a way to make it a 5 star in the future please reach out. You can reach me at 920-459-6840 . Thank you John Berger - General Manager
Reply from the business:
Feb 24, 2024Bryar, Thank you for the 5 star review. We are glad to hear that the service team took great care of you. Shakira Wery, Guest Experience Manager
Emissions tests are useless anyway but sitting in line for over an hour and a half makes it even more frustrating. Only one station open instead of two on a busy Monday. People trying to get a oil change were confused by the line, cones could be set up better!
Reply from the business:
Feb 24, 2024James, we understand your frustration. That was the first week of us opening in the new building and it was crazy. We have made some adjustments and were still figuring out the lanes and such. We are looking forward to spring when we can paint lanes on the parking lot to assist customers. Thank you, Shakira Wery -Guest Experience Manager
Waited iver 30 minutes for an emissions test
Reply from the business:
Jan 24, 2024Jim, I can understand your frustration with waiting for an emission test. We are trying to be quicker about it with two testing stations. We are only one of a few that are open and have quite a few people to get through each month. Thank you for understanding. Shakira Wery - Guest Experience Manager
Kate in the dept. Is awesome! I got my order and she helped me get my mats to my car!!
Reply from the business:
Nov 24, 2023Marcia, Thank you for the wonderful review. I will make sure to share this with Kate and the team. Shakira Wery, Guest Experience Manager
Reply from the business:
Dec 24, 2023Joe, Thank you so much for the 5 star review. We are glad to hear that the service team took great care of you! Shakira Wery - Guest Experience Manager
Reply from the business:
Dec 24, 2023Lori, Thank you so much for the 5 star review. We are glad to hear that the service team took great care of you! Shakira Wery - Guest Experience Manager
I went here to get my emissions test. Everything went great!
Reply from the business:
Jan 24, 2024Larschelby, Thank you so much for the 5 star review! We appreciate it. Have a wonderful day! Shakira Wery - Guest Experience Manager