I waited some 8 or 9 days for them to charge me over 800$ and not fix the problem. I would highly NOT recommend this place. Someone from there replied to this comment with some nonsense. All I asked them to do was see why my check light was on and check out my gas tank for a leak. Gas tank wasn't even touched and light was still on 800$ later. I took it to a friend that found and fixed it within an hour. Bad O2 sensor.
Reply from the business:
May 3, 2024I am sorry to hear that you are unhappy with the service level that was provided at Rence’s Auto. The $800 covered the repairs of the leaking hose and cracked rim and new tires. The rim was outsourced as this is not an inhouse repair. The car was brought back with a secondary issue found in a different area of the vehicle four days later. This secondary repair is unable to be completed at Rence’s Auto as it requires BMW specific tools that we do not have. A referral was provided to complete the repair but refused by the customer. At Rence’s we pride ourselves on being able to service our customers to the highest level unfortunately in the circumstance we exhausted all of our resources and were unable to accommodate customer repairs at this time.