
Mr. Ding and Dent
Auto body shop in Kenosha, Wisconsin
0
0 Reviews
Brian looked over our vehicle, provided a fair estimate for the paint less dent removal on 3 separate panels, got us scheduled and finished the repairs earlier than promised. The car looks as good as new. We’re very pleased with the results.
Reply from the business:
May 24, 2023Thank you so much for spending the time to write such a nice review. I’m sure it will help others in their choice.
I was stuck in a hail storm in Oklahoma in May when the huge tornado hit. My new 2022 Accord that was purchased about a month prior to the storm had so many dings and dents that I could not even count. I was devastated. I searched online for someone who handled hail storm damages and found a few body shops in town. Immediately, I was told by one shop that the hood needed to be replaced. The dings and dents on other parts of the vehicle could be done by paintless dent removal method (PDR). One body shop informed me that the replacement hood had to be an aftermarket one; otherwise, a USED OEM hood. I guess even though the vehicle was only a month old, insurance companies consider it as used. I assumed that the body shop was not going to advocate for me since they are favored by the insurance companies. After looking into other places, I found Mr. Ding, Brian. I took my vehicle to Brian for advice. Brian’s attitude was professional and friendly. Brian explained thoroughly how PDR worked. He looked at the hood and used one of his tools to see if the damages in the middle of the hood could be fixed using the PDR. Due to the complicated set up beneath the hood, Brian agreed that the hood needed to be replaced. However, the amazing part about Brian was that he was on my side. He advocated on my behalf when dealing with my insurance company – the insurance company agreed to pay for the NEW OEM replacement hood. The only downside about replacing the entire hood was that the hood needed to painted; and the front side panels also needed to be blended in. After dropping my vehicle off, I was notified by Brian that he found a way to use PDR for the entire vehicle. I was able to keep all original parts. No paint was removed, no paint blending. The coolest part was that when I picked up my vehicle, I was amazed by Brian’s work. I was not expecting to drive my new vehicle like a new vehicle, but I am most definitely enjoying driving it again, as how it should be, like a brand new car! I looked at the car under different angles of the sun to see any noticeables, but I could not find any! I did not need to deal with the insurance company – Brian took care of the entire insurance process for me. Thank you, Brian, for your dedication! Thanks for being on my side!
Reply from the business:
May 24, 2023Tim, thank you for telling your story with such great detail. Superior customer service is always my main focus. As I preach all the time paintless dent repair is the best method for fixing a vehicle. I’m certain your fantastic review will help others understand the benefits to choosing Mr. Ding and Dent to repair their vehicle. I’m so happy you were satisfied with your experience. Hail repair is always a stressful event for any car owner and it’s even more magnified when it’s a brand new car like yours. Thank you for trusting in me to repair your new car. Take care.
Brian is a stand-up guy. Very thorough and detailed in his work and craftsmanship. Would highly recommend him to anyone. Nice to see people who take their work serious and are conscientious.
Reply from the business:
May 24, 2023Thanks for the great review Phil. I appreciate you taking the time to write it. Nice meeting you.
Brian did an amazing job of removing a complicated ding from the rear door of my 21 VW Tiguan. Brian walked me through his estimating app and explained how various factors affected the time and effort needed. Brian's skill, experience, and problem solving combined to produce a fantastic result. I'll be taking my daughter's car to him this fall!
Reply from the business:
May 24, 2023Thank you so much for taking the time to write such a nice review. I’m so glad you were happy with the results.
Went to Mr Ding and Dent to have a 2 inch dent in my door. Brian did an amazing job, and the door is perfect! He also fixed a chip on our Jeep windshield, and we were also extremely satisfied with that repair. Great work, fair price, super nice guy.
Reply from the business:
May 24, 2023Hi Tim, Thanks for taking the time to write a review. Greatly appreciated!
Brian repaired the hail damage on my moms car. My mom is very satisfied with the services he provided. There was great communication throughout the whole process and did a very professional job. Car looks brand new and we would highly recommend his services!
Reply from the business:
Jun 24, 2023Thank you for taking the time to write a great review. I really appreciate it!
I went to Mr. Ding and Dent with a small but deeper dent with a sharp crease. I hoped he could minimize the appearance with paintless dent repair but I did not expect miracles. First impression during the quotation visit was that his shop was extremely clean, well equipped, and very professional. Brian then walked me through the dent, how he’d handle it, and proceeded to show me on a big screen exactly how the job would be priced. It was so transparent, I felt very comfortable with what he was presenting. He followed up with an email quote. For the appointment to have the work done, Brian was very accommodating with a night before drop off, which was a Sunday evening. I really appreciated that. Next day I picked up the car and was stunned that there was absolutely no evidence of there ever being a dent. Absolutely beautiful job, just incredible work. I would happily and confidently recommend Brian of Mr. Ding and Dent for absolutely outstanding work. Thank you Brian!!! My car looks amazing!!!
Reply from the business:
May 24, 2023Mike, thank you so much for spending so much time writing such a nice review. My goal is to give each customer this same experience. I am so happy you were satisfied with the results. Helping people understand paintless dent repair and all its benefits is so important.