
ABRA Auto Body La Crosse
Auto body shop in Hustler, Wisconsin
0
0 Reviews
The service that I experienced at Abra was top notch for my Toyota! Mike is super helpful and very knowledgeable. The excellent customer service and care that he displayed is one of kind. There was constant communication via text messages with updates regarding the progress of my repair. My work was minimal as he took care of the entire claim process with my insurance company. The crew there did a great job as my vehicle was completed on time and the best part is that the repairs look great! One can’t even tell that my vehicle was even in an accident.
Reply from the business:
Feb 23, 2024Thanks for taking the time to leave us a positive review, Mongshoua! Your feedback means a lot to us at ABRA Auto Body La Crosse, and we're glad you're satisfied with the work done on your vehicle.
Abra did a great job on my Mazda. They were friendly, accommodating, kept in contact with me every step of the way, and provided me with an awesome rental while mine was being fixed. Only downfall is that my accident was end of August, and I wasn’t able to be at it in until December 14. Just goes to prove how busy they are because of the good work they do…it was worth the wait! Thank you!
Reply from the business:
Jan 23, 2024Hi heidi, thank you so much for the positive review! We're glad you had a great experience at ABRA Auto Body La Crosse. We're grateful you chose to bring us your business, and if you ever need our services again, we'll be happy to see you.
Josh was outstanding with his communication, kept me updated on status of part and paint job. He was understanding and helped us through the process. My daughter stated that the service was outstanding and that she would definitely recommend and use Abra services with any future needs. I have personally had another vehicle’s work done here and job was outstanding. Definitely a 5 star plus
Reply from the business:
Dec 23, 2023Hi Edna, thank you so much for the positive review! We're glad you had a great experience at ABRA Auto Body La Crosse. We're grateful you chose to bring us your business, and if you ever need our services again, we'll be happy to see you.
Everyone at Abra was absolutely amazing! Great customer service. That Julie girl very funny and outgoing! Josh the manager made me like I was VIP. Back ordered parts through dealer but that’s no one’s fault! Great experience all around !! Car looks like new again!! Thanks Abra!!
Reply from the business:
Oct 23, 2023Thanks for the positive feedback, Jake. We're happy to hear you had a great experience at ABRA Auto Body La Crosse!
Edited: Original Post: Everyone was extremely friendly and helpful. I hit a deer about 2 months ago and they fixed my car quickly (especially compared to estimated time frames from other body shops) and it looks brand new! Extremely happy with the service I received, especially how I was sent frequent text updates about the status of the repairs. Now that I've had my car back for a little over a week, I have to change my review. Since getting my car back, I have noticed that the "new" hood for my car has a pretty significant gouge and bubbling in the paint. The light bulb or entire headlight fixture that they replaced is so dim that it might as well not even be there. But the biggest issue is the extreme wobbling that happens whenever I slow down my car. My car did not do this before I took it into the shop, so I can only assume it's a result of hitting the deer. However, this wobbling is so noticeable, that there is no way it should have been overlooked.
Reply from the business:
Jun 23, 2023Thanks for sharing your positive experience, Kate! We strive to be the best in the business, and we're glad to hear we accomplished that goal.