If I could rate 10 stars, I would! I'm currently working with another mechanic shop, because of location, on a coolant/heating issue and they have no idea what's going on. I called Steve and he advised me over the phone on a few things and it has saved me a bunch of money. This other shop honestly has no idea what they're doing with my VW Touareg. I'm so glad Rivercity Autowerks is around! I've truly found a mechanic I'll stick with for a lifetime! If at all possible, take your Audi/VW to Rivercity Autowerks! I'm serous!