
Gerber Collision & Glass
Auto body shop in Hudson, Wisconsin
0
0 Reviews
Thanku sincerely Mr.Sparkles 💖:)
Reply from the business:
Mar 23, 2024Derek, We appreciate your wonderful 5 star rating! Enjoy the rest of your day!
Gerber had my car twice as long as it was supposed to be 30 days I had a dumb rent a car just to replace tailgate. I have never had to leave a car mote than 1 week in my life no communication at all called after 2 weeks and they told me they didn't have parts yet why in God's name would they take my car if the parts weren't there then I was told they would make it right but when I went to get my car the manager tells me he couldn't get in touch with his boss so they did nothing for me would not recommend gerber to anyone they were very unprofessional through the whole thing 30 days to get a tailgate replaced never again
Reply from the business:
Dec 23, 2023Bill, we are sorry to hear and understand Jeff reached out. Please advise if you need any further assistance, we apologize for your experience. Thank you
Car ended up being a total loss, but they were willing to do the work had it not and took care of things quickly. All past work we have had done was exceptional
Shall really see how it is tomorrow, they have been nice to me in the past, really nice people
Fantastic experience with Hove Autobody with both quality of work and customer service. Hove Autobody did a great job repairing some nasty and complex damage to my vehicle. They also went above and beyond and repaired a couple unrelated scratches and dings and when they returned the vehicle to me it looked brand-new. Hove Autobody also communicated very well, from the initial estimate to the final completion of the work. They provided a detailed explanation of everything that was done during the repair process and honored the initial estimate amount. I highly recommend Hold Autobody.
Awesome Body shop to deal with! Andy and Scott are top notch to work with! Quality workmanship is what brought me to them!
I have always heard that they do great body work and I don't doubt that at all, but unfortunately they have terrible Management! They did an estimate for me for some body work and when I got the check from the insurance company I wanted to set up an appointment to get the work done. So I called and talked to them and they said they would call me back later in the week when there pdr guy came in so they could confirm with him when to schedule the work. I never heard back from them that week so I waited an extra week and then called them, it went to voicemail so I left a message. I waited another week and no word from them so I called again and it went to voicemail so I left another message. Too this day I haven't heard from them but that's ok because I went to another body shop and got the work done already!
Scott Hove and team continue to exceed my expectations. Their commitment to quality and customer service is exceptional and incomparable.