Bergstrom Body Shop of Appleton (College Ave)
Auto body shop in Hilbert, Wisconsin
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Top tier customer service! Troy and Jacob rock!
Reply from the business:
Jun 24, 2023Thank you Teya!
I was very happy with the new engine they installed in my truck a year ago. The truck has not had any problems since. Been coming to Bergstrom for years, Either buying vehicles or work having done on my vehicles. I feel confident that they will always treat me right! Thanks again!
Reply from the business:
Jun 24, 2023Thank you Michael!
Reply from the business:
May 24, 2023Thank you!
Bergstrom did a great job on repairing my vehicle! Nick was great to work with! Answered any & all questions, got back to us, if needed, etc. I would recommend Bergstrom any day!
Reply from the business:
May 24, 2023Thank you Jessica! Appreciate your feedback and your business.
Reply from the business:
May 24, 2023Thank you Russ!
Reply from the business:
May 24, 2023Thank you Jake!
All I wanted was a pay out of pocket estimate. However, because I have insurance their employees tried to strong arm me. They said "my insurance didn't know what they were talking about." Their customer service was argumentative and pushy. I have leased a brand new vehicle every three years from nissan, Pete Holt Is the only reason I might do business with bergstrom in the future. Their body shop employees are not recommendable and have created bad customer relations.
Reply from the business:
May 24, 2023Hi Benjamin. Thanks for the feedback and sorry for the frustrating experience.
The staff was very friendly and helpful. The service was performed in 3 days rather than the 5 days and the repair was perfect.
Reply from the business:
May 24, 2023Thank you Wendy!
Reply from the business:
May 24, 2023Thank you Luis!
Great service and amazing speed. Troy kept me updated through the process and was great to work with.
Reply from the business:
Jun 24, 2023Thank you Carlos!