Northstar Automotive
Auto body shop in Hazelhurst, Wisconsin
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Excellent service. Took a tire in for repair that had a nail in it and it was 15 minutes before they closed on a Saturday afternoon and they they repaired it promptly.
Reply from the business:
May 23, 2023Thanks Larry. Really glad we could help you out!
They have a great staff!! Honest services & pricing!! I highly recommend them for you car needs.
Reply from the business:
May 23, 2023Thanks so much! Glad we could help.
The service was wonderful. The guys friendly and professional. Needed an oil change fast, called and had it done half hour later.
Reply from the business:
May 23, 2023Thanks Diane! Glad we could help.
Wish it was open more often!
Reply from the business:
May 23, 2023I, too, wish I could be open longer & more frequently. We are always looking for more employees. Tell your friends. We will train.
Prompt tire repair. Extremely courteous people, from Hunter at the front desk to the technician who repaired the tire and delivered the vehicle and the nice lady who ran the credit card. Well done!
Reply from the business:
May 23, 2023Very glad to be of service. Yes, Hunter & Lou are awesome!
I was a bit disappointed with my first visit to Minocqua Tire and Auto. We just moved to the area and are looking for a reputable place to get our cars taken care of. I made an appointment for a full synthetic oil change and was quoted 50-55 dollars over the phone for full synthetic in my make/model. When I got to the shop they said it's 63 because it's 5-20w. It would be good to know in the future to have a more firm price on the service. Additionally I have no notes or records to indicate that the basic inspection that is meant to be performed on the car was completed. Edit: the owner responded and I have amended my review from one star to four along with the text.
Reply from the business:
May 23, 2023Trevor I'm very sorry to hear of this problem/miscommunication. Our outside security cameras document your vehicle was not driven off the premises. So I am unable to explain the odometer discrepancy. A 30 point inspection was done on your vehicle. The technician felt there was no significant problems so no additional work was done. Usually we take inspection pictures only if we find problems requiring additional work. Our internal security cameras also document Mobile One Full synthetic oil was used in your vehicle. The price you were quoted for an oil change was for our usual Dexos 1 synthetic blend oil. I understand that when you arrived you made it clear you wanted a brand name you recognized. We have Mobile One Oil available for this situation. But we buy it in much smaller quantities and the price is thus somewhat higher. I am truly sorry for that confusion. Please contact us so we can make it right. Mark Rassier
Great experience today with Minocqua Tire. I called them this morning as I had a piece of metal in my tire. Hunter told me to come in after 2:00. The GMC dealership I would have taken my vehicle to told me I would have to wait for 2 days to get an appointment. That’s ridiculous! I arrived at Minocqua Tire a few minutes after 2:00. They took my vehicle into the garage within 15 minutes. They removed the piece of metal that had punctured my tire and plugged it. Mark, the owner, told me to stop back in within 50-100 miles so he could check the lug nuts to make sure they were tight. I would highly recommend Minocqua Tire as they treat you right!
Reply from the business:
May 23, 2023Thanks for the kind words. Hunter is a great guy. We are very glad to have been able to get you taken care of.
Fast,FRIENDY&courteous service!!Clean waiting area with cable tv to boot!😊Hunter took time with me to explain what was ailing my car&tires!Will return next time my car needs tires/repairs
Reply from the business:
May 23, 2023Yes Julie, Hunter is a gem. Glad we could help.
Very knowledgeable and helpful mechanics . Thank you for helping me so quickly
Reply from the business:
May 23, 2023Thank you Manny! We are here to make your day better.
Fast, quality service. They were busy the day I went in but everyone was still attentive and in a good mood. It says a lot about a workplace, when the employees are happy! Definitely recommended, and don’t bother with the other places in town - not the same experience at all.
Reply from the business:
May 23, 2023Glad to help! You were a pleasure!