Great Lakes Sales & Service

Auto body shop in Hartland, Wisconsin

4.5
StarStarStarStarHalf Star
30 Reviews and Ratings
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Alexandru Noll

Jan 24, 2024

StarStarStarStarStar

Reply from the business:

Jan 24, 2024

Alexandru, thank you for choosing Great Lakes Sales & Service for your auto repairs! We promise to always stand behind our service and do our best to keep you driving safely. We look forward to helping you out again!

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Mr Tina

Dec 24, 2023

StarStarStarStarStar

Fair, knowledgeable and friendly.

Reply from the business:

Dec 24, 2023

Thank you, we appreciate your business!

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C Luck

Dec 24, 2023

StarStarStarStarStar

Great place, great people, great service!

Reply from the business:

Dec 24, 2023

Thank you for the 5-star review! The Great Lakes Sales & Service team strives to provide consistent, top-quality automotive work. We prioritize our guests’ safety and have put our customers first throughout decades of service.

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Alia Nagel

Oct 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Don't try to work anything out with these guys ahead of time. They'll just sell the vehicle out from under you anyway

Reply from the business:

Oct 24, 2023

Thank you for the review however i'm sorry you feel that way we don't "save" vehicles without a deposit the van you were interested in has been for sale for awhile and we have been duped in the past when someone said they wanted to buy a car and never showed as soon as this one was Sold we called right away so you did not waste time driving here again i'm sorry

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Keri Jaeger

Sep 24, 2023

StarStarStarStarStar

Appreciate they squeezed us in (out of state visitors) to fix plugs and wires (after several attempts at other dealers/mechanics who wouldn't give us consideration "maybe 6 weeks'), and now can drive home safely.

Reply from the business:

Sep 24, 2023

Keri, thank you for showing us your fantastic support, as we aim to offer nothing short of awesome service that gets you back on the road safely. We hope to assist you in the future!

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rifle2701

Jul 24, 2023

StarStarStarStarEmpty Star

Reply from the business:

Jul 24, 2023

thanks for the review not sure who you are just curious why not 5 stars thanks again

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Eva Billeb

Jul 24, 2023

StarStarStarStarStar

I bought a car from here and had a very positive experience. The salesman and other staff were great. Would recommend.

Reply from the business:

Jul 24, 2023

Thank you for the kind words, Eva! Our team is always happy to help you find the vehicle that's right for you!

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Mike P

Jul 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

I took my car in for diagnostic of potential misfire. They changed the ignition coil and spark plugs. Which I told them I already did. I paid a hefty fee for diagnostic and labor. Not even 24 hrs after pick up the check engine light comes back on. And I was told to just take it to the dealer. I brought it here because all the good reviews and the quick ability to see it but clear not a good choice my car now is sitting at a dealer while they try to do the work this shop did not want to attempt to do.

Reply from the business:

Jul 24, 2023

Jacob, we are sorry to hear of your negative experience at our shop. Unfortunately, we were unable to replicate the problem you were having with your Jetta when you brought it in. If you’d like to discuss this further, please call the shop directly. Thank you.

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Chuck Schuldt

Jun 24, 2023

StarStarStarStarStar

We love Great Lakes Sales and Service, they do great work and we trust them completely.

Reply from the business:

Jun 24, 2023

Chuck, thank you for your kind words are so appreciated, as is your continued loyalty. We couldn't be more delighted to help keep you driving safely. We always look forward to working with you. Take care!

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lisa kosmond

May 24, 2023

StarStarStarStarStar

I love this place!!! Excellent service - very nice guys, fast and quality service. This is now my new "car place! "

Reply from the business:

May 24, 2023

Lisa, thank you for your kind words and rating! We are always happy to help with any of your automotive needs, and we look forward to having you back in the future!