
Auto Aces of Appleton
Auto body shop in Greenville, Wisconsin
0
0 Reviews
I am giving them the 5 stars, they got my brother taking care of just like how they say they would. I came home seeing my brother smiling and I love that. I would recommended Auto Aces to anyone out there in the world. Good decent price range and good services! Thankyou guys! We Love you!!
Reply from the business:
Feb 24, 2024Thank you for your 5-star review Hachi! We appreciate the opportunity to help.
Auto Aces is my #1 auto shop. I usually work with Kevin, who is friendly and knowledgeable. They do a great job, quickly and professionally and at fair prices.
Reply from the business:
Dec 24, 2023Thank you for your 5-star review Gail. We appreciate the opportunity to help you.
I have used Auto Aces for more than 10 years now. They've kept my vehicles on the road running smoothly. Bergstrom had replaced a water pump three times previously under warranty on a 2012 Chevy Cruze and it still leaked shortly after each replacement. Auto Aces replaced it and it worked flawlessly for 5 years before I upgraded to a different vehicle. I also brought in a 2020 Chevy Equinox that I recently purchased from an out-of-town dealership to look at a leak right before the Independence Day weekend. They were busy but still lifted it up to take a look at it. It turned out it was an axel seal leak. I called up the dealership and they couldn't get me in to service the vehicle until a week later. When Andrew and Kevin heard this they said they would rearrange their schedule to get this replaced that day and get me on my way. They went out of their way to get this all done. I will continue to work with Auto Aces because of their professionalism and customer service.
Reply from the business:
Nov 24, 2023Thank you Jim for your 5-star review for trusting us with your vehicle repairs. We appreciate the opportunity to help.
We own 4 older vehicles, and Auto Aces keeps them going. Auto Aces helps us find the best alternatives and prices!
Reply from the business:
Dec 24, 2023Thank you Sharon for your 5-star review! We appreciate the opportunity to help you.
The guys have always been fair, helpful and patient with me. I’ve taken cars here for 10+ years. They have gone out of their way to inform me on repairs and have dealt with me honestly. I trust them.
Reply from the business:
Dec 24, 2023Thank you for your 5-star review Jim! We appreciate the opportunity to help you.
Just like anyone else, needing a 'Qualified' and 'Trusted' service for vehicle repairs can be a chore at trying to find. I am quite lucky to have been able to find just that, and am honored to share with all, whom are either still looking, or whom are not satisfied with those service centers which they chose to use, service centers whom didn't go that extra mile at pleasing the customer. I would like for anyone checking the reviews of Auto Aces, that these are super qualified mechanics and very knowledgeable in the field, whom can all be trusted to perform quality work at great prices. Auto Aces became like family to me. They are friendly and will leave the customer feeling satisfied, knowing your vehicle will be given the best care a vehicle can be given. I've been going to Auto Aces since 2000 and and many of my friends and family members are now, also happy customers of Auto Aces. 'Auto Aces', you ar the best !
Reply from the business:
May 24, 2020Thank you for your review Emmett!
Used to be great, but now was extraordinarily overcharged. Sad to say, but doubt I would ever return after having been a loyal customer for some time.
Reply from the business:
Oct 24, 2023Sorry for that your discouraged by auto repair cost. Increased cost of: Auto repair labor, parts and related technology cost are passed on to the vehicle owner. Wish you the best.
Great service, great staff
Reply from the business:
Oct 24, 2023Thank you for your 5-star rating! We appreciate it.
Poor communication. Somehow my estimate of 400 for window and oil change and 800 for brakes turned into almost an 1800 bill. The second I tried to refute it, one of the main guys who gave me the estimates raised his voice at me like im delusional and don't know what I'm talking about. He claimed I never asked for the total. First of all, as the customer I shouldn't HAVE to ask. It should be their job to make sure I know whay I'm paying before any work is done on the car. If the only numbers i hear are 400 and 800. Why is my total 1730? Apparently I have new calipers/rotors/breakpads now because I was told they were almost non-existant and NEED new ones, but I still notice almost no difference between the new stuff and what I had. Also there is rattling in my door panel where the window track was worked on. Will not be going here again. Also, I never leave reviews. But I feel like its my duty to make sure no one else gets taken advantage of like I did.
Reply from the business:
Oct 24, 2023Thanks for the reaching out, we work hard on communication skills especially when a guest says "FIX EVERYTHING". You're right is is our job to confirm and make sure the guest understands what "EVERYTHING COST".
Absolutely hands down love this place! Kevin and his team are the most upfront and honest professionals, whose quality of work and prices can’t be beat. Just had a full set of new Toyo Celcius all weather tires 🛞 installed, then about a week later a new set of rims that I’d been wanting for a while. The whole process was quite fast and very reasonable price wise. Just returned yesterday first thing to have them recheck the lug nuts 🔩 on the rims. Will return for many years to come, thank you everyone at Auto Aces!! You guys make it so easy 👍.
Reply from the business:
Oct 24, 2023Thank you Jonathan for your 5-star review and for trusting us with all of your repair needs. We appreciated the opportunity to help you.