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Geri Boyd

May 24, 2023

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Brought my car in to be fixed for overheating also to have back (SUV) door fixed which needed a part. He said it would be in Friday. He returned the car said it was easy fix and to bring it back Friday and he would put the door part in. I asked him if it was safe to drive to St Paul. He said yes. Long story short! Stalled on busy street, was rear-ended when sitting still. Police & paramedics came. They put antifreeze in car, took care of me, and were kind enough to follow me 4 blocks ,to my appointment. I left there and made it to Chisago city, called him, said he may have to tow me. He never called me back. More antifreeze, made it home, stopped at shop, closed before 5. Called Monday said he had to leave early Friday. Asked if my part for door was in. Said he'd check and get back to me. He Never called me back at all. My car is at Larsen Chev . I will never use Lauber or recommend him to anyone for Any kind of service. There ISN'T SUCH A THING AS CUSTOMER SERVICE THESE DAYS.

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