Denny's Auto of Osceola
Auto body shop in Grantsburg, Wisconsin
Write a Review
0
0 Reviews
I brought my 2013 BOSS 302 into this shop about a year ago, had diagnostic done for transmission/shift linkage problem (under aftermarket warranty) had them check all fluids especially transmission fluid after a noise has occured. (Which is low) They didn't check any fluids did not even touch the car. The transmission plug did not move the old marker spot is still in the same spot. I also realizing that a whopping 50 miles was gone off of my mileage till empty. The shop had claimed that the noise was a "normal Mustang noise" and after hearing terrible experiences from my friends, and finally looking at my car I would not recommend anyone to this shop. Since I cannot reply I've since had to replace clutch, pilot bearing, throw out bearing, and 50 miles to find the noise when it's typical "Mustang noise" just alone the 50miles made me not come back.. and as for the fluid check it was noted down, and it was also claimed my car also was droven up to 70mph. Which is no biggie. But the car was drove hard.
Reply from the business:
May 24, 2023Hey Devyn, I'm sorry you are unhappy with your experience with us. We did test drive, raise and run the car on the hoist multiple times to try and find the noise(s) that you mentioned. I assure you the car was not driven beyond this and only for diagnostic purposes. As for fluids being checked or not, it was not noted on the work order....if we overlooked this I am genuinely sorry and wish you had complained and/or come back right away so we could have the opportunity to make things right.
Denny's Auto is very professional and courteous. They gave me an honest quote and educated me on the best option for fixing my vehicle. They did a fantastic job. Highly recommended.
Reply from the business:
May 24, 2023Thank you, glad we could help!