Midas

Auto body shop in Grafton, Wisconsin

4.5
StarStarStarStarHalf Star
40 Reviews and Ratings
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Tammy Cable

Aug 24, 2023

StarStarStarStarStar

I was visiting my son and daughter-in-law and I was on my way home when my car started howling and discovered my hubcap area was extremely hot. I returned to my son's house and he told me to use Midas and how happy he and his wife have been with the service they have received and I called in the morning and was promptly serviced and back on the road several hours later. It's unnerving when you're from out of town and need immediate service for your vehicle, but I was put at ease from the moment I arrived until I drove away. They told me what I needed and showed me the problem in a professional manner and answered my questions. I'm sold and I can see why this business has such glowing reviews. Thank you for elevating my stress and helping me get back on the road home.

Reply from the business:

Aug 24, 2023

Car repairs are rarely fun Tammy, so glad we could deliver a top-notch experience!

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brittney seeger

Jun 24, 2023

StarStarStarStarStar

Reply from the business:

Jun 24, 2023

Thank you for your positive review. We look forward to seeing you for your next service.

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Cody Reed

Jun 24, 2023

StarStarStarStarStar

They do great work, are honest and up front. Highly recommend.

Reply from the business:

Jun 24, 2023

Cody, we are happy to hear from you. Please let us know if there is anything else we can do. Thank you for the 5 stars and great review!

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Martha Ortiz

Jun 24, 2023

StarStarStarStarStar

I went there for alignment and balancing, but he took my car for a ride and told me that my car was really good and it didn't need the service. Honest people, saved me a lot a money, I recommend this business 👍

Reply from the business:

Jun 24, 2023

Martha, we appreciate this excellent feedback about your visit to our store. Please let us know if there is anything else we can do in the future. Thank you!

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Jason Brauncowski

Jun 24, 2023

StarStarStarStarStar

I scheduled service online after business hours on a Sunday. They confirmed before 8 am the next day and got me in for service Monday afternoon. Staff was friendly and communicative and there was no high pressure sales BS. In fact, the service tech told me my issue was “a nuisance, but not dangerous.” I opted to have him perform the service anyway.

Reply from the business:

Jun 24, 2023

Hi Jason. Getting you back on the road is important to us. Thank you for your review!

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Kristina Bloom

May 24, 2023

StarStarStarStarStar

I took my car to Midas for an oil change. The gentleman at the counter was friendly and professional. And, bonus, they follow covid-19 safety protocols. He even wiped my credit card off with a Lysol cloth before handing it back to me. The job was done quickly and well, for 1/3 the price of the dealership. They now have a repeat customer!

Reply from the business:

May 24, 2021

Thank you for taking a second to leave us this great rating, Kristina! We were happy to help, and hope you get nothing but excellent service whenever you visit our store.

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Camile Nicole

May 24, 2023

StarStarStarStarStar

Good service

Reply from the business:

May 24, 2023

Camile. Thank you for your positive review. We look forward to seeing you for your next service.

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Raelana Dotson

May 24, 2023

StarStarStarStarStar

Reply from the business:

May 24, 2023

Thank you for sharing your experience!

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Abigail Brooks

May 24, 2023

StarStarStarStarStar

Super helpful guys- I always feel like they’re going the extra mile to help me out and make sure I’m taken care of.

Reply from the business:

May 24, 2023

So kind of you to share your experience Abigail, thank you!

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cheryl Otto

May 24, 2023

StarStarEmpty StarEmpty StarEmpty Star

When I asked why the oil change was so expensive. They replied oil went up and Farm and fleet was 90 dollars. Well I checked that out and they are at 70. Also checked woodmans and they are 55 for synthetic oil

Reply from the business:

May 24, 2023

Please tell us how we can do better at https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx