The employees are all very nice and super helpful at explaining the work your vehicle needs. Very honest and don't try to upsell you on everything. Actually take the time to figure out what could be wrong instead of just wanting to replace everything immediately. They even went and towed my truck from a bad mechanic shop to theirs even though it was quite far away. Also very reasonable prices in the quotes they gave for possible needed repairs. Their kindness and honesty was really appreciated in our stressful time.