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0 Reviews
Auto body shop in Genoa, Wisconsin
0 Reviews
Very cool experience! Bryon was very friendly and professional, with an obvious emphasis on service and job done properly, and his price was fair and affordable. It felt great supporting a local small business owner instead of a large commercial chain. I will definitely be referring my friends and family to Novus Glass. Experience, service, integrity, and smile. You get it all. Very refreshing in a time where proper service is getting harder and harder to find. Thanks again, Bryon
Reply from the business:
Mar 24, 2024Thank you so much for leaving such a great review! Your support for local businesses & satisfaction with our service mean a lot.
Prompt and professional highly recommend!
Reply from the business:
Jan 24, 2024Jamison, Thank you for your review! We really enjoy taking care of your company.
Quick clean simple professional and great pricing!
Reply from the business:
Jan 24, 2024Quick= I understand the need to get a back window in and a vehicle closed up Clean= thanks to my Mother Simple= who likes a complicated buying experience? Professional = 11 years experience Great pricing = price gouging is what we don't do here. Thank you for the great review!
Great customer service! Scheduled me in very fast after my incident. They worked with my insurance carrier. Bryon came to my place of work to replace my windshield. Working with Novus and Bryon was an overall great experience. Thank You!!
Reply from the business:
Jan 24, 2024Thank you for your review! Here at Novus we are a preferred provider for most insurance companies. We will make sure you are taken care of whether it's cash or insurance. Thanks again!
super nice guy, very helpful and knowledgeable 100% recommend
Reply from the business:
Dec 24, 2023Thank you Jordan for your review! We are really glad to get you taken care of.
Bryon has outstanding customer service and is very knowledgeable with his business. He helped with the insurance process with ease and replaced my window in a timely and efficient manner. His shop is clean, organized and comfortable. Thank you!
Reply from the business:
Dec 24, 2023Thank you Dar for the review. We are glad you had a pleasant experience! 😊
So impressed with this company. Brain was great and efficient. This was my 2nd time using NOVUS Glass of LaCrosse.
Reply from the business:
Dec 24, 2023Thank you for your repeat business. We appreciate it and this review also! Thanks again! 😊
On time, responsive, friendly and an overall great experience, I found my glass guy.
Reply from the business:
Nov 24, 2023Thanks Ryan, for the review! Anyone who reads this and calls, will get the same experience Ryan did. Thanks again!
Brian goes above and beyond to get you taken care of in a timely manner and with the greatest convenience. He volunteered to come to me since he would be in the area. When I was late getting home from work to meet him he found the vehicle, made the repair, left a card in the truck and trusted me to send a check, before I had even arrived. This is old-time customer care you rarely find these days. Highly recommend!!
Reply from the business:
Nov 24, 2023Thank you for your kind words! We of course like to be paid for the work we provide, but customer service and satisfaction is our #1 priority! Thanks again