MLS Auto Clinic
Auto body shop in Genoa City, Wisconsin
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Great place. Stop in say hi. They will help you anyway they can. Get your work done here. All around nice guys. Birds love them to. 😆
Reply from the business:
Jan 24, 2024Thank you so much for the kind words Christopher. We do the best we can to help everyone that comes through our door. We love the birds too
Best Mechanics I’ve ever found with amazing customer service!
Reply from the business:
Nov 24, 2023Glad we could give you a satisfying experience!
MLS Auto Clinic is owned and operated by some of the best people. They provide excellent, stress-free service and take the time to explain your vehicle needs in a helpful and friendly way. Definitely a staple in this community. I always appreciate every visit here. Thanks guys!
Reply from the business:
Jun 24, 2023Thank you for the kind words Natasha. Always a pleasure having you and your family visit us.
Good honest service. New and now loyal customer.
MLS came as a recommendation from a friend. I have to say they were right. Eddy was very accommodating and professional. Stayed in touch with me thru the process and let me know all the work the was needed on my vehicle other than the issue. I'm from Milwaukee and I wouldn't hesitate to travel back to work with MLS again! Thank you Eddy and team!!
Took our truck in for a transmission rebuild. Had an appointment to bring in on a Monday and didn't get the truck back for a month. Transmission was working great but was leaking fluid so we called and they said bring it back and they would fix under warranty. We asked them to check the air conditioning system as well so they could make a bit to make it worth it for them. They kept the truck another month letting us know it also needed a serpentine belt. Got it back again Still leaking fluid and the serpentine belt is chewed up because they didn't change the idler pulley. They also told us the air conditioning was fine and didn't touch it. The air conditioning system is not working properly. Very disappointing to have your vehicle gone for months with no results beyond the rebuild leaking transmission. Will not be returning regardless of warranty.
Reply from the business:
May 24, 2023Deidre , I'm sorry we didn't meet your expectations. We try satisfy every one of our customers as they are the backbone of out business. We obviously fell way short of the mark in this case. Please call me at 262-843-2833 and let's figure out if there is someway for me to make this right. Again, sorry we failed you.
I have been going to MLS for the Past 7 or 8 years. As a person who does all they can on there vehicle, i know that when its over my head i can count on Eddy and his crew to get the job done. They have worked on my last 5 vehicles, and we have been happy with all they have done. I can say that we will continue to use MLS and will be sharing with my kids to use MLS. Again great work, great pricing, and just a great overall experience!!
Reply from the business:
May 24, 2023Thank you for the kind words Jason. We do our best to satisfy every customer. It's always nice to hear we did it right.