Summit Automotive Service

Auto body shop in Fond Du Lac, Wisconsin

4.5
StarStarStarStarHalf Star
42 Reviews and Ratings
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Gary Liebert

Feb 24, 2024

StarStarStarStarEmpty Star

Reply from the business:

Feb 24, 2024

Thank you for taking the time to rate our team, Gary! We appreciate your business and please know we are always looking for ways to improve our service. If there was anything we can do to earn a 5 star rating, please let us know! You can reach our management team at (920) 921-0850!

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Harvey Gysbers

Feb 24, 2024

StarStarStarStarStar

Reply from the business:

May 24, 2023

Thank you for your excellent recommendation, Harvey! Please see us any time for your vehicle needs!

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Angel h

Feb 24, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

Reply from the business:

Feb 24, 2024

Hi Angel, We don't have a record of your visit with our team and we'd hate to leave it at this. Please give our management a call and let us know what we could have done better to improve your experience! You can reach our team at (920) 921-0850. Thank you!

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Jim Scharf

Feb 24, 2024

StarStarStarStarEmpty Star

Reply from the business:

Mar 24, 2024

Thank you for this great review of our service team, Jim! It is our pleasure to work with you!

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Gary Biesinger

Feb 24, 2024

StarStarStarStarStar

Reply from the business:

Feb 24, 2024

Thank you for this excellent review and for being one of our guests, Gary! We appreciate your business and high rating! Please come see us again for all your vehicle needs.

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Terry Daun

Feb 24, 2024

StarStarStarStarStar

Reply from the business:

Jun 24, 2023

Thank you for giving our service team 5 stars, Terry! Please come see us again with any of your vehicle needs.

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Tandra Malcom

Feb 24, 2024

StarStarStarStarStar

We did a 100% online transaction as we live in a different state. The photos and 360 video were great. The truck was shipped to us and is beautiful and drives great.

Reply from the business:

Feb 24, 2024

It was our pleasure to work with you and help you find your new truck! Thank you for taking the time to recommend our team - they work hard to make every experience great. Please keep in touch for any of your future vehicle needs!

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Bernie Ritger

Feb 24, 2024

StarStarStarEmpty StarEmpty Star

They started charging to use a credit card to pay and never told me. It was an additional $7 for the oil change. It would have been nice to know, I would have used my checkbook instead. Other than that, service was good.

Reply from the business:

Feb 24, 2024

Thank you for taking the time to submit your feedback, Bernie! We apologize that we did not clearly explain the credit card processing fee, but please use your checkbook in the future - or debit card - to avoid that processing charge. Our management team would be happy to speak with you further about your experience, please do not hesitate to give us a call at (920) 921-0850!

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CJ Brillo

Jan 24, 2024

StarStarStarStarStar

The crew at Summit Auto were fantastic when it came to my Jeep Grand Cherokee! I bought the truck recently and I noticed the brakes were squeaking, I took the truck in and they took care of it for me swiftly. Big thanks to Geoff over there!

Reply from the business:

Feb 24, 2024

Thank you for taking the time to write this excellent review of our team and we sincerely apologize for the brakes. Thank you for allowing Geoff and our team to take care of it and get you back on the road! Please reach out to us if you need anything!

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Catherine Miller

Jan 24, 2024

StarStarStarStarStar

Very pleasant experience. Went in for an oil change...made the mistake of taking my husband who enjoys strolling the showroom and a few days later we were signing papers for a new Chrysler Pacifica. Everyone went above and beyond to make the trade-in and purchase a very smooth transaction.

Reply from the business:

Jan 24, 2024

Dan and Catherine, Was a pleasure getting to know you both and assist in helping you find a new Pacifica! Hope it has been treating you well and look forward to seeing you in the future. All the best -Matt Weinberg, President

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