DO NOT USE THIS COMPANY. COMPLETELY INCOMPETENT!!! I tried to call to make an appointment, but they send you to a 3rd party call center. They made and confirmed my appointment for 730 the next morning. When I call back just to be sure, they say there is no such appointment. So I make on for 930 Monday. I get a email confirming my 730 appointmen, which by now has been confirmed, canceled and reconfirmed. So I cancel my 930 and drop-off my car for 730. When I get done with work, I call CarX to check the status of my car and no one even looked at it. I call to complain and the employees of fdl carx blame everything on the call center and the call center claims everything on the location. The give me a customer service number only to be unable to talk to anyone or have anyone contact me. So now I have 0 appointments even though I made 2, my car is still unfixed and no one to over see any of this. What a terrible company and experience.