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On Scene RV Service LLC

Auto body shop in Fish Creek, Wisconsin

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jerry davis

May 10, 2024

StarStarStarStarStar

Called Don at On Scene Rv Service as we were headed to Egg Harbor Wi. The front compartment hinge on our motor home had torn out of its fiberglass mount and I had duct taped it in place temporarily. While this type of repair was not something Don had attempted previously, he stopped by that evening to examine the problem. The next afternoon we spent two hours together planning and manufacturing a solution to a really tough fix. It was a pleasure working with Don and I would highly recommend giving him a call for rv service if you are near Egg Harbor Wi. Jerry D.

Reply from the business:

May 10, 2024

Jerry, thank you for the kind words and the great review. It was a pleasure meeting and working with you. Please give my best to Judy. Safe travels.

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Conni Pickett

Mar 24, 2024

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Don at On Scene helped us with maintenance on our slides. Slide skis installed and one of the floors needed some reinforcement. Honest, hard working, knowledgeable and certified RV Tech. Highly recommend! Don is our go to guy for all of our RV repairs and preventative maintenance.

Reply from the business:

Mar 24, 2024

Conni, thank you for sharing your experience with us. We appreciate your kind words. It was a pleasure working with you. Safe travels, Don

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Peter Hagen

May 24, 2023

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After arriving at the campground in the dark on our first outing with our brand new RV travel trailer, the fresh water tank fell to the ground as it was being filled. We contacted the manufacturer the next day and were told to get someone locally to check it out. At the campground office, they highly recommended Don from On Scene RV Service. He stopped between calls and assessed the situation, drilled holes to drain the cracked tank, and provided detailed information that could be passed on to the customer service rep along with pictures we took. It was determined that our RV needed to be returned to the manufacturer's service dealer 260 miles away for a comlete tank replacement. Don came back the next morning, removed all connections to the tank, removed all of the damaged underbelly material and secured all wires, cables and hoses so it was safe to take the unit back to the dealer for service. Don was knowledgeable, attentive to our needs, totally explained all the work that was needed and why. The cost was also very reasonable. Being away from home when service is needed can often be very difficult, but in this case we were very glad that Don was there to help us out!

Reply from the business:

May 24, 2023

Thank you Peter for the kind words. I'm happy we were able to get you travel-ready and that you were able to salvage your trip to the area. Safe travels, Don

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Barb Wise

May 24, 2023

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We had On Scene RV service fix our plumbing problems. He was available within hours of calling and was very pleased with the outcome. He was personable and rates were reasonable. We highly recommended his service for Your RV. Wayne Wise

Reply from the business:

May 24, 2023

Wayne thank you for the kind words, it was a pleasure meeting you and you and Barb.

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Jill Bader

May 24, 2023

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On vacation camping in Door County this week & started having electrical issues in RV. We found On Scene RV Service in the area & gave him a call. Don returned our call very shortly after & was helping us out in less than an hour. He tested everything & it was our converter. Although he did not have one to replace ours he took a picture of the model # & said where to order one. He showed my husband how to install himself to save some money. Don then went & brought us back his battery charger to use until we leave so we would not have to cut our vacation short. Super nice guy, will do what he can to help you out. Don is the guy to call if you find yourself in a similar situation. So lucky to have found him! Thanks again Don.

Reply from the business:

May 24, 2023

Jill thank you for the kind words. It was a pleasure meeting you and Jim. Glad I could assist with allowing you to enjoy your vacation. Safe travels. Don

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Allen Jordan

May 24, 2023

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The original roof fans on our 2009 Jayco TT went out at same time. Also, the plastic RV kitchen faucet began leaking into our cabinet. All were replaced and upgraded. Don’s service was professional, expert, timely, interactive and very cordial.. Highly recommended.

Reply from the business:

May 24, 2023

Thank you so much for your kind words, Allen. We really appreciate you taking the time to share your experience with us. Hope you have a wonderful summer.

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FifferFeff

May 24, 2023

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Don is the best! We were in a tough situation when the lift for our pop up broke. Don was able to meet us at our campsite to help solve the problem. Although he had other calls before us, he stayed in touch and we were still able to enjoy our vacation while waiting for Don. If you are looking for help with onsite RV repairs in Door County, look no further than Don!

Reply from the business:

May 24, 2023

Hi Tom! Thank you for take the time out of your day to share your experience. It was a pleasure to met your family and help you out, safe travels. Don, On Scene RV Service

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Michael Nunn

May 24, 2023

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My wife and I drove 10 hours to look at a camper to purchase. Don was able to work us into his schedule and inspect the camper. He was on time and did a thorough job. I am new to the camping world and had a lot of questions. Don was kind enough to answer them in great detail. I would definitely recommend him for all your RV needs. Many thanks.

Reply from the business:

May 24, 2023

Mike, congratulations on the purchase. Thank you for taking the time to write your review. It was great meeting both of you and a pleasurer working with you. Don

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Jami Morley

May 24, 2023

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Don was able to come to my home and fix our camper water leak within 3 hours of me calling. He was very professional and personable. He even checked out addition faucets in the camper to ensure we did not have any other leaks before leaving. I will be calling Don with any future camper repair needs. I am so happy Jayco recommended him!

Reply from the business:

May 24, 2023

Hi Jami, thank you for taking the time to write such as kind review. It was a pleasure meeting you. Hope you had a fantastic camping trip. Safe Travels, Don

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Dan Guerra

May 24, 2023

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Don T. has been our go to person when in Door Co. He has done RV repairs for us on Water Heater, Air Conditioner, levelers, and plumbing in our bath room. Excellent work and very friendly. I HIGHLY RECOMMEND!!

Reply from the business:

May 24, 2023

Dan, thank you for take the time to share your experience. We're here for you. Have a great summer. Don

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