Ephraim Coffee Lab
Auto body shop in Ephraim, Wisconsin
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Was disappointed to find out that the “flash chilled” coffee was just coffee poured out of their carafe into a cup of ice. At almost double the price of a hot coffee, I could have just ordered a hot coffee and a cup of ice water and done that myself. Wish they would have been a little clearer about that, as a bunch of ice cubes slowly melting into a cup of coffee isn’t exactly what I would call “flash chilled”
Reply from the business:
May 24, 2023Hi Jake, sorry you didn't enjoy the container your coffee was served from. Please let us know next time you stop in and we'll gladly pull out the crystal decanter or gold chalice or maybe if you're lucky, a holy grail. I'm no mathematician, but I don't think $3 for a 12 oz hot coffee and $4 for a 16 oz flash chilled equates to "almost double the price". I assume you understand that 16 oz is more than 12 oz and that a larger amount of coffee would warrant a higher price. Additionally, flash chilled requires more coffee and labor to produce. The "carafe" we serve our flash chilled from is a double walled glass, insulated carafe that keeps coffee wonderfully hot or cold and makes for a very efficient serving vessel. And because it's not 1996, It is certainly not "hot coffee poured over a cup of ice".
Best coffee in the county.
Adorable coffee shop!! Delicious latte and cortados!! Must try. Cute inside too!
Good service is just as important as good coffee. Other observations about the poor service here were spot on!
Reply from the business:
May 24, 2023actually no, it’s not. but thank you for the excellent feedback. perhaps next time you have an issue, try using your words, in person, like a big girl and (if warranted), we’ll happily oblige your concerns. cheers, and a happy vacation to you!
I finally found the time to visit your coffee shop ! Being a SCAA certified roaster myself, I can tell your attention to detail with the coffee we purchased, and I also appreciate the gift of samples so I can roast on my Probat sample roaster I have in my basement ! I roasted many years for Victor Allen coffee and many years for the craft brewing industry, roasting is truly a art and I can tell you have a passion for your craft and it’s reflected in your finished product! Great job !
Great little shop with both classic and creative drinks to choose from! Particular props for the ginger turmeric Chai latte which was perfectly flavor balanced.
The best coffee I’ve had in Wisconsin. Amazing coffee from people who really know what they’re doing! Be sure to check out their beans for sale, and if you come on a hot day be sure and order the espresso spritz!
Cute little shop with a lot of personality and great drinks.
This was a fun location. Visited during COVID-19. Had good gluten free options.