Wesner Auto Body CARSTAR
Auto body shop in Embarrass, Wisconsin
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Reply from the business:
Apr 24, 2024Thank you! It was a pleasure working with you.
Very friendly and professional. Just finished having a door replaced, when I went in for an estimate they saw my window was taped up and offered to get it back up the very next day so I didn’t have to deal with it looking that way until the scheduled repair took place. I obviously hope I don’t ever need to, but I would definitely be a returning customer.
Reply from the business:
Apr 24, 2024Andrew, thank you. Please let us know if you need anything in the future.
Reply from the business:
Apr 24, 2024Thank you for your business. It was a pleasure working with you!
Reply from the business:
Apr 24, 2024Larry, If you need help with anything please let us know! Thank you.
Good communication and follow up. They did go out of their way to make sure my experience was a good one. Just left there and had a good conversation with Aubrey. I appreciate you sharing your perspective on a few things with me which will help me be a better customer in the future.
Reply from the business:
Apr 24, 2024Thank you Israel, if there is anything we can assist with on the vehicle please let us know. We appreciate you and your feedback!
Very well pleased with repair on my car! A deer had run into my driver side door and car body area. The repair was beautifully done to my new car! Looks like brand new again! Hats off to all the people who worked on my car! Awesome job! Thank you!
Reply from the business:
Apr 24, 2024Karen, Thank you!
I had my new Camry repaired at Wesner Auto Body after someone sideswiped me at a grocery store. Of course it was a hit and run. My car looks great now. Wesner did all the work arranging a rental for me also.
Reply from the business:
Mar 24, 2024Thank you Sheila! Please let us know if we can help with anything in the future.
A1 rating. They worked with me on the time to get it in and did a magnificent job on my vehicle. I won’t go anywhere else.
Reply from the business:
Mar 24, 2024Thank you!
Your customers have the right to choose if they want to submit your estimate to insurance or not. Don’t agree with your business practice.
Reply from the business:
Mar 24, 2024Hi April, thank you for your constructive criticism on our standard business practice. We will keep that in mind as we move forward. While we appreciate your opinion, if you do not agree with our business policy I would happy to suggest other businesses in our area that you could work with.
So far so good. Initial safety repairs went as expected.
Reply from the business:
Mar 24, 2024Scott, we look forward to finishing your repairs soon and giving you a chance to review. Thank you!!!