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State of the Art Import Auto Repair

Auto body shop in Elm Grove, Wisconsin

4.5
StarStarStarStarHalf Star
19 Reviews and Ratings
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Diamante Lara (Realtor)

May 23, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Wouldn't recommend coming to this place, rude when asking questions

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Carol Shackelford

May 23, 2023

StarStarStarStarStar

Very professional. Tells you exactly what is needed. Reasonably priced.

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John Komp

May 23, 2023

StarStarStarStarStar

SOTA is great! Always high quality service, fast turnaround, and really nice people. They've earned my repeat business!

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Tiana Hood

May 23, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Was totally disrespected.and tod what kind of car i should be driving an where to live.instead of reparing my car.they set appt to do..

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Skylar Krchma

May 23, 2023

StarStarStarStarStar

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Becky McBeth

May 23, 2023

StarStarStarStarStar

Randy is very fair in pricing and as a woman I don't feel taken advantage of.

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Matt Bartell

May 23, 2023

StarStarStarStarStar

Sarah and randy are the best people to bring your car to in the milwaukee area.

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Sal Anschuetz

May 23, 2023

StarStarStarStarStar

If I could give more stars to Randy and Sarah I would. Thorough, kind, beyond trustworthy...and the added bonus of a dog (or 3) to pet in the office while waiting, should anyone so choose! I will never take my car anywhere else!!!

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Neil Chakrabarti

May 23, 2023

StarStarStarStarEmpty Star

I've been a customer of State of the Art Import Auto repair for a several years. They've been honest, provided competitive prices, and performed quality service, and even gave me rides back to my local home when I needed it. Recently, I missed four appointments. We went back and forth over phone over months and there was miscommunication between us. My schedule has been hectic but regardless, I take responsibility for missing these appointments. When I called back to try and schedule again, the shop respectfully stated that they didn't think we are right to do business together in the future. I was disappointed that there wasn't more clear communication about the impact of missing appointments or reminders about when upcoming appointments would take place. The shop claims they made this clear to me but I have no record of it in their communication to me. I think it's important for prospective customers to know that it's important to keep appointments as successive missed appointments could result in the shop not wanting to do business with you any longer.

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