Bauer Built Tire & Service
Auto body shop in Eau Claire, Wisconsin
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Asked about some prices on tires .felt like they just threw out a number to get me off phone.very rude.no worries I'll Never buy anything here.ever.
Reply from the business:
May 24, 2023Derik - I talked to our Manager Sam and he remembers talking with you. He said he quoted you Michelin XLEZ tires, discussed an alignment and spoke to you about how the Advantage Program would save you money on the price. Sam truly prides himself on customer service and would like to make the situation right with you. If you could reach out to him at 715-834-4106 he would appreciate it. Thanks. I pride myself on my customer service and would be interested to learn how I offended him.
Quick and had good stock of tires
Reply from the business:
May 24, 2023Steven - Thank you for the business.
Great service
Reply from the business:
May 24, 2023Sam - Thanks for the business.
Sam's customer service was outstanding!! While in the middle of vacation we had stressful car troubles and even though we couldn't get in at his shop, he called 20+ places for us to see if they could help us out in a desperate time of need. Thank you Sam for your help and hardwork!!!
Reply from the business:
May 24, 2023Sam and his team truly demonstrate our customer commitment. Glad he got you back on the road. Thanks for the business.
I really appreciate this place. Twice I have had issues with my tire, and they have always made time to fit me in to fix it.
Reply from the business:
May 24, 2023Sarah - Glad to hear Sam and his team have been able to get you back on the road. Thank you for the business.
Reply from the business:
May 24, 2023David - We apologize for not having the rims in stock that you were looking for. Hopefully one of the places Jessica recommended to you were able to help you out. Thanks.
Jessica and Sam keep the wheels on the bus going round and round
Reply from the business:
May 24, 2023Robert - Thank you for the business!
Reply from the business:
May 24, 2023Jose - Thanks for the business!
Best tire and big truck alignment shop around they always go over and above to get the job done correctly
Reply from the business:
May 24, 2023Michael - Glad to hear Sam and his team go above and beyond our customer commitment. Thank you for the business.
Quick professional service and very accommodating.
Reply from the business:
May 24, 2023Nathan - thank you for the business!