Parsons of Eagle River
Auto body shop in Eagle River, Wisconsin
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Service was prompt, on time, and helpful
Micki wanted to make sure that I was happy with the results
Reply from the business:
May 21, 2024Good to see you Slip! Thanks for the hug! :)
Chad is a good listener when I explain the issues I am having with my truck. He is one of the very first service consultants that I actually trust and who actually seems to care. He knew my diesel truck needed some serious maintenance (8+ hours) and understood that since I live 60 miles away, I had no other driver or vehicle to take me home. So, he generously offered me a loaner which I appreciated very much! He keeps me informed if any issues are found during the service. When I pick up the completed truck, he explains in detail, all of the service that was performed and any special findings which I also really appreciate. In my case, it appears that a few mice chewed some wires which effectively shut down my A/C system. I trust Chad and because of this trust, I would purchase another future high-end GMC truck from Parson’s, if only they could sell GMC trucks!
Reply from the business:
May 21, 2024Thank you so much for taking the time to leave such an in depth review on Chad and the service you got from him, he is definitely an asset of Parsons! We are sincerely grateful for your review and of course your business!!!
I had a serious oil leak with my Silverado. Zach, in service, and the parts guy were able to get it fixed the next day. Also had a busted mud flap. Dave in the collision center fixed it promptly. The lady up front handled the rental car and check out paperwork quickly and pleasantly! A great team!
Reply from the business:
May 16, 2024Thank you so much for your business and for taking the time to call out so many of our amazing team! We sincerely appreciate you and them!!!
I took my Buick Enclave there today for some service work, Parsons team is very professional, knowledgeable, and I was in and out much faster than I expected.
Reply from the business:
May 9, 2024Pat, Thank you for your continued business! We're proud to serve you!
Friendly staff good service excellent body shop!!
Reply from the business:
May 23, 2023Jerry, we're glad to hear we delivered such a great experience, and we appreciate you taking the time to leave us your feedback. If there's anything further we can do for you, we are happy to help!
Great customer service
Reply from the business:
May 2, 2024Stephanie, It's always great to see you!!! Thank you!!!
Everyone is so friendly from service manager. The part person. I talk to and all the sales people. Any questions I asd they answered? That's why I like my hometown dealership.
Reply from the business:
May 2, 2024Thank you for your continued business and your kind words! We appreciate you!
Reply from the business:
Apr 23, 2024Thank you so much for your 5 star review!
Reply from the business:
Apr 23, 2024Thank you for your 5 star review!!!