O'Reilly Auto Parts
Auto body shop in Delavan, Wisconsin
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Nice selection of wiper blades(what we went there for), and prices were comparable to other stores. The associate who checked my husband and I out had a great sense of humor! While my husband was putting on the new wiper blades in the parking lot, a store associate who had just gotten off their shift came over to ask if he needed help. Great customer service!
Sold me the wrong part when i returned i was given Attitude!!!
Reply from the business:
Jan 24, 2024We’re sorry about your poor experience at this location, Robert. We strive to be friendly and attentive to all customers who walk through our doors and we hope to fix this issue and serve you better in the future. - O'Reilly Auto Parts
Awesome store they came out and changed my battery in this cold it was -6
Since my first comment was deleted, I will write this again. I went in to replace my wiper blade that broke off and when I asked them to install, I was told, rudely, that they weren’t allowing any service techs out with the cold weather. I was disappointed. Won’t be going back but best of luck to this store.
Reply from the business:
Jan 24, 2024Mallory, we are very sorry to hear about your experience at this location. Thank you for bringing this training opportunity to our attention. If there is anything else we can do to ease the situation and keep you coming back, please reach out to us via phone, email or chat at https://www.oreillyauto.com/contact-us - O'Reilly Auto Parts
Gerry is always very helpful!