Korey's Auto Kare LLC
Auto body shop in Delavan, Wisconsin
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Grossly expensive
Always the best! Have used them for years
Reply from the business:
Apr 24, 2024Thank you Rhonda! We appreciate your support and business!
Called to get a quote on my car on Thursday morning for my alternator and a battery, gentlemen that answered was rude and short with me. Took all my cars Info and my number and told me he would call back shortly with an estimate. And I was nervous to call, seeing as I have never had to call anyone about my car before. And they couldn't even bother to call me back to give me the quote. Wouldn't recommend.
Reply from the business:
Mar 24, 2024Lance, we are very sorry about your experience, we strive for 100% customer satisfaction. When this was looked into we found that we made an estimate for you and when we tried to call you back at the number you provided there was a message that came up right away that said you were not taking calls. So we tried to call you back but the problem is on your end. We have the estimate waiting for you if you’d like to call us back.
My husband and I started going to Korey's approximately 10 years ago and he has been the only mechanic we trust with our vehicles since then. He has always been honest and upfront on costs and always uses quality parts. Most recently we had to fix our daughters breaks and unfortunately when his guys got in there, they realized that more needed to be done for it to be safe and it added like $700 onto our quote. Korey wasn't there when they caught it but when he heard about it, he went in and double checked to see if there was anything he could do to get us closer to the original quote. He not have to go out of his way to check it out, he could have just let it go. However, if he hadn't he wouldn't of found that he was able to fix the problem himself without ordering brand new parts! He could have still charged us and we wouldn't have known any different, but he isn't that kind of mechanic. He saved us a ton of money and we are incredibly thankful. Korey, you and your business are a staple in this community. You embody integrity and trust. Thank you for being so amazing to us all these years, for as long as you are in business, you have loyal customers with us!
Reply from the business:
Mar 24, 2024Thanks Crystal!! We appreciate your business and will always continue to strive for the best service possible.
Had an oil change done and they alerted me of things that are starting to show wear and should be replaced because of milage
ALWAYS FAIR AND RESONABLE...very friendly and knowledgeable
