Auto Select Green Bay West

Auto body shop in De Pere, Wisconsin

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43 Reviews and Ratings
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Jessica Hanna

Apr 23, 2024

StarStarStarStarStar

The individuals that work here treat their customers like family. I was going on a trip they next day and they got me in so I could get my brakes checked. They weren't only bad, so we're the rotors. They got me in that afternoon, changed them and I had a safe journey. I was so happy with their work, the next week I scheduled a tune-up. They're awesome.

Reply from the business:

Apr 23, 2024

Thank you so much Jessica! So glad we were able to accommodate your vehicle needs in time for your trip!

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Tanner Hackl

Apr 23, 2024

StarStarStarStarStar

Montana was more than good. His exceptional customer service is hard to find. On top of that you were able to loan me a van which was huge that day. And even more impressive your mechanic team changed 4 tires, an oil change and air filter in only 2 hours. You now have a new loyal customer in me and my family.

Reply from the business:

Apr 23, 2024

Thank you so much Tanner! We sure do appreciate having Montana on our team

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Joanne Klinkhammer

Apr 23, 2024

StarStarStarStarStar

Auto Select is an EXCELLENT place to take your car to for most anything! Thought i had transmission problems ($$$$) and they found it was a computer problem! Much less ($$$$) and fast service. We have dealt with them for many years! Starting on the East side. Josh and his team are GREAT! I give them a 10 out of 5!

Reply from the business:

Apr 23, 2024

Thank you so much Joanne! We are always very excited to give people good news when people were given an incorrect diagnosis and we’re able to give better news and save people money. Thank you again!

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Kerri Brenes

Apr 23, 2024

StarStarStarStarStar

Bought a new to me car and realized the rear climate controls were not working. Called Auto Select and they were able to get me in immediately. When I got there the guys were super nice and informed me the car was still under factory warranty & suggested I take it to GM to save some money (MUCH APPRECIATED). As my husband was waiting to pick me up thinking we were going to leave my car, his car died in their parking lot. They were able to work him in and replaced his battery (not an easy replacement) that day. Definitely will be back in the future if the need should arise. They were great to work with!

Reply from the business:

Apr 23, 2024

Thanks Kerri! We’re glad that we were able to save you money and help out with your husbands break down! We hope to be of service to you again in the future

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Tammy S

Mar 23, 2024

StarStarStarStarStar

Got me in quickly to get the work I needed done on my vehicle. Always appreciative of having a loaner vehicle available too. Highly recommend Auto Select

Reply from the business:

Mar 23, 2024

Thank you Tammy! We do our best to make getting your vehicle repaired as convenient as possible

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Derek Derenne

Mar 23, 2024

StarStarStarStarStar

An issue with my wife's car came up, and Auto Select was able to get it in right away, had the issue diagnosed and repairs completed the same day. Awesome business and great employees!

Reply from the business:

May 23, 2022

Thank you Derek! Happy to help!

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Nerd Dungeon

Mar 23, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

Avoid. Took my daughter's car here, there was smoke coming from the steering column on her Vue. Charged $100 for a diagnostic. Couldn't find any problem and sent her on her way. I got home from work, popped the steering column cover off, and immediately saw the burnt wire from the wiper blade lever. Clear as day. Ordered a new one on eBay motors for $20. Problem solved. Lesson learned. They saw a quick $100, didn't even diagnose a thing.

Reply from the business:

Mar 23, 2024

Good afternoon Nerd Dungeon. I’m assuming based on the information given that you’re referring to Hanna’s 2007 Saturn Vue that was brought in back on February 8th (over a month ago). I’d just like to clarify that we were asked to diagnose a suspension problem (pulling left) and to diagnose intermittent smoke from the steering wheel area. We performed a chassis inspection and disassembled the steering wheel covers in attempt to identify the intermittent smoke. We found no apparent cause of the smoke and there were no melted wires at that time. We did identify and note several suspension problems. We prepared an estimate for those suggested repairs. You declined those repairs. We didn’t charge you a penny for any inspection on the smoking issue and we charged $59.99 (NOT $100) for the chassis inspection. In total we spent almost 2 hours between the test drives, inspections, and estimating. The inspection fee you were charged doesn’t even cover the hourly wage of those employees for two hours of work. I’m not sure what your expectation would be. Would you be pleased if we paid YOU to work on your vehicle??? As a business we literally lost money checking your daughters vehicle to ensure her safety. Judging by the 37 poor reviews you’ve left other businesses I hope you find positivity in your life somewhere, good luck!

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Alan Asp

Mar 23, 2024

StarStarStarStarStar

Reply from the business:

Mar 23, 2024

Thank you so much Alan!

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Scott Walters

Mar 23, 2024

StarStarStarStarStar

Reply from the business:

Mar 23, 2024

Thank you Scott!

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Judie Olejniczak

Mar 23, 2024

StarStarStarStarStar

I took my car in to find out what was going on. I was able to get a loaner vehicle. They got back to me pretty quickly about what was going on and the cost for everything to be fixed and then what I absolutely have to fix now and the cost. An that my engine mount are rusted and my only last a year or two before I will need to get a new car.

Reply from the business:

Mar 23, 2024

Thank you Judie! Happy to be of service