
Topel's Towing & Repair, Inc.
Auto body shop in Clyman, Wisconsin
0
0 Reviews
Llamo y no me responde y tienen mi carro hace 2 meses
Reply from the business:
Oct 24, 2023Hi Yiriam-we have tried contacting you many many times. We do not have any record of you calling for several months. My cell phone number is 9206050112. Please call me.
I am manager of transportation for St Coletta of WI. We have 93 vehicles in our fleet and frequently need emergency towing, complex repairs, quick turnarounds, and high quality service. We get it all with Topel's Service. Just during 2023, we've required several emergency tows at very inconvenient times for most towing services. Topel's has been responsive every time, providing fast, friendly, professional service. At times we will have several vehicles in for repair at the same time. Topel's will work with us to ensure the most important work is done first and keeps us totally informed of the progress of each repair. When taken to Topel's, each vehicle is thoroughly inspected and we are given comprehensive documentation, including photos, of each needed repair, including the cost of each repair. Upon approval by us, repairs are performed very professionally and timely. As a fleet operator, this level of service is mandatory, but extremely difficult to find. We have found a home at Topel's and plan to stay for many years to come. Art Pennington, Manager Transportation, St Coletta of WI
Reply from the business:
Oct 24, 2023Thank you very much for your kind and positive review! We are delighted to hear that our fast, friendly, and professional service has been meeting your needs. We look forward to serving you for many more years to come.
Had an oil change. It was easy to schedule and done on time.
Reply from the business:
May 24, 2023Thank you, Marla! We appreciate the opportunity to service your vehicle.
Ladies, if you're in a jam and in the Lake Mills area, Topel's is the place to stop for help. I found myself hundreds of miles from my destination with a bolt in my driver's side rear tire. I called a friend who directed me to Topel's Towing and Service. Tara came out to the vehicle with me, took a look and got me squared away much faster than I ever expected. Fairly priced, clean, honest, and most importantly kind. As a woman, it's not easy just walking into a shop and getting the help we need when we need it without a bunch of rigmarole, hassle, judgement or attitude. This whole situation was so much different than what I've experienced in the past with other shops, it honestly blew my mind and was such a relief. They took an already stressful sleep deprived day that had gotten significantly worse, turned it right around and got me back on the road. This place is different. If you're tired of dealing with all the stress and negativity that is often involved with vehicle repair, give this place a shot. I'm truly thankful for their service.
Reply from the business:
Oct 24, 2023Thank you, Lisa! We appreciate the opportunity to service your vehicle. We are blessed with a fantastic team, and we are happy it shows. Safe travels!
They are always flexible and willing to go above and beyond to exceed customers needs and expectations.
Reply from the business:
May 24, 2020Glad we could get your truck in and get things taken care of for you Jason! Safe travels!
First off when i called for a tow the guy said if you tow it to our shop and we fix vehicle no tow because it was less than 10miles. Then after about a week i called topels to see when they would be getting to my vehicle, they said about a week so we are on 2 weeks so far. Also was told i'd be updated every time vehicle was being looked at, never was and actually didnt hear anything for about a month. I decided enough is enough and called them. The problem was they had the wrong number. Another month goes by hearing nothing only when i called them. Finally vehicle is done 2month+. Not happy about this service or the communication once so ever. Tire visit: ran over a metal stake that had a sign broken off at Lm post office. Tire was gashed and rim was bent ever so slightly. Of course topels says new Tire and rim. $400.00 later I'm back on the road, only to find out a day later I was loosing Tire pressure, so after a week of filling Tire every 2 days I had time and took it back to topels since they replaced Tire and rim. They checked Tire and said nothings wrong with it but we did repeat the valve stem. Guess what, another 2 days and I'm loosing pressure, call them and make an appointment yet again, (do you see the pattern here) this appointment they found a "industrial staple" huh, all of the sudden they found a foreign object. When really my cycle on filling the Tire every 2 days since they replaced Tire and rim originally was and should have been on them but since I didn't have time to make another appointment immediately I just kept refilling it because there's a kwik trip FREE air on every corner so that's what I did. So they say it can't be patched because it's close to outer wall and I'd have to buy a new Tire. After 3-4 appointments this is what they say. Well I just called my buddies at berts Tire in crick and wouldn't ya no, it was a paper clip like metal a inch and a half long, berts patched it and I've been driving for 4 days now for $20.00. Topels should never have put a Tire on with a foreign object on and they should have never pointed the finger at the customer just because I do construction and I ran something over. My conclusion is very easy, the Tire never held air since I left there lot with original replacement. I would be careful as it's very simple to see they need to pay off there bill for expansion. Money hungry and talk well but facts are facts. Lost my family and friends as a customer!
Reply from the business:
May 24, 2023Hi Andy-Tara from Topels here! We appreciate the feedback. I am happy we had the opportunity to talk yesterday and hopefully remedy the miscommunication issues we had getting a hold of you. See you next week!
Great place, they have this service for used car inspections that will show you what you are dealing with and will have pictures and recommendations so you will be able to get an informed decision before you spend time and money. I will recommend this shop to anyone that needs a service!
Reply from the business:
Sep 24, 2023Thank you for the kind review! We are here to help you with your vehicle needs, every step of the way. Safe travels!
If you're dumb enough to have a BMW at least be smart enough to take it here. Zimbrick is expensive and inept which I can not overstate. The whole experience here was great including the hands on owner towing my vehicle. Bravo.
Reply from the business:
Oct 24, 2023Thank you for your feedback! We appreciate your kind words and the opportunity to provide excellent service for your BMW.
Amazing people and great shop. They treated us like long time customers, even though we just had a flat while traveling on I-94. We’re considering driving a half hour to make them our permanent mechanic.
Reply from the business:
Sep 24, 2023Thank you Scott! We appreciate the opportunity to service your vehicle. We are here to help you every step of the way. Safe travels!
They were able to schedule an oil change quickly (my fault that I needed it on short notice) and on the day of service it was quick and thorough. The waiting area is very nice and the staff were kind and welcoming
Reply from the business:
Sep 24, 2023Thank you, Emily! We appreciate the opportunity to service your vehicle.