Grease Monkey
Auto body shop in Chippewa Falls, Wisconsin
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Great job and knowledgeable employees
Very friendly staff and they got the job done quickly! Definitely recommend!
Great job by friendly people đź‘Ź The work was done quickly and efficiently. Equipment check was also helpful. Price was average for the basic oil change, but the coupon that they sent me cut the price in half. Sign up for the online offers!
Reply from the business:
Feb 24, 2024Friendly and helpful service is what we aim for, Perris! Thank you so much for stopping in and leaving this review! Your business is greatly appreciated.
Reply from the business:
May 18, 2024We noticed that we have some room for improvement and would appreciate your feedback to get started, Sydney. At your convenience, please reach out to us at CustomerCare@FullSpeedAutomotive.com. Thanks for your business. We appreciate you!
The crew at Gas Monkey are knowledgeable and honest. I upgraded to a top line full synthetic and didn't realize you can put a lot more miles on before having to change my oil. So, I drove down 45 min to the shop when my change oil soon came on in the truck. The crew was honest and told me I had about 3000 miles left to go instead of charging me and changing the oil early. I have never had an issue with the quality work they do. No leaking oil or loose filters as I've had at other shops. I highly recommend it. Great job Gas Monkey crew! I will continue to travel to have a trusted bunch do the work. Thank you
Reply from the business:
Mar 24, 2024Your recommendation means so much to us and we're so happy to have earned it, Tracey. Thank you again for taking the time to let the world know about your positive experience. Thank you, and have a fantastic day!
Totally thorough and pleasant beyond expectations. Great crew.
Reply from the business:
May 17, 2024Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit, Steven. If you have further needs or questions, please reach out!
Heads up - these guys are great. Got us in quick fast, can’t ask for more than that!
Reply from the business:
Mar 24, 2024Just the way your experience should be! Thank you for the nice feedback, Brad. Our team appreciates you very much and wishes you a great day!
Oil change & tire rotation….They broke a lug nut when rotating my tires which they replaced for free but! A 30min job turned into a 90min wait time with a young kid which was horrible. Then they forgot my oil change sticker and didn’t clear the oil change light…so I went back and asked them if they forgot to change my oil after all that. He wasn’t sure so he double checked and they did do it. They gave me $25 off which was kind and they were nice people…but I won’t be going back because the entire point of a fast oil/tire place is speed….which was a flop. Plus not confident in their ability when they break stuff on my car and then spend 20-30min trying to get the jammed piece out. Didn’t give me warm fuzzy feeling lol nice people though!
Reply from the business:
May 18, 2024Hi Mariah, we regret to hear that you are displeased with your recent experience with us. When you have an opportunity, please contact us at CustomerCare@FullSpeedAutomotive.com so we can try to restore your confidence in our business. We do appreciate your kind words about our staff and hope you give us another chance to provide better service in the future.