While we had several communication issues along the way, one of which was a really big deal to me, this is a body shop and, therefore, the quality of their body work is far more important than the communication issues and expectation management that I feel was lacking during a very busy time for this business (multiple hail storms back to back). While we're still working out some issues with the clear wrap (which was done by another vendor) the fact is, the other body work and paint is top notch. I'll go so far as to say the paint on the new hood (I had a direct deer hit) is "beautiful." Black metallic paint and it looks very good and is five star worthy. I think that in a less crazy time, this business would've been amazing across all parts of the process.