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A J

Aug 23, 2023

Very disappointed. Dropped my vehicle off to be repaired and when I picked it up I found mint candy wrappers in my cup holder next to my empty change cup. They leave trash in your vehicle and steal stuff from you. Pretty pathetic

AJ, the Broadway team is very sorry to hear about your negative experience. We would appreciate the opportunity to speak with you and see if we can make things right. If you are so inclined, please reach out to our collision manager, Kayla Johnson, at 920-429-6328. Thank you!

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Jeff Wontor

Aug 23, 2023

Had Broadway deal with my car after making an insurance claim. Having that as my only car, I asked them to get the car drivable again and then I’d wait till parts were in to finish the rest. They had my car for over a month to get it drivable again, brought my car back July 24th at 7am since that’s when I scheduled to have my body work done. They won’t answer my calls, or call me back when I leave a voicemail. Have been told the last 2-3 weeks “ yea it’ll be done this week” it’s now August 22nd, and still haven’t gotten any word on when my car will be done. Extremely disappointed in the communication, especially with this being my only car

Jeff, we are truly sorry to hear about our lack of communication. Your satisfaction is our top priority and your comments have been sent to our management team for their review and action. Thank you!

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Courtney Danielski

Jul 23, 2023

They had my van fixed in a timely manner. Communication was great! Thank you for taking great care of us!

Thank you Courtney!

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Strife Divine

Jun 23, 2023

Not even worth a lengthy comment. To keep it simple, don't go to Broadway, save yourself the headache......

We're sorry to hear about your negative experience. Unfortunately we are unable to identify you based on your profile; however, please reach out to our general manager, Josh Wehrenberg, with concerns at 920-499-3131. Thank you!

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Michael Roloff

May 23, 2023

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ryan kleber

May 23, 2023

Thank you for your recent Broadway visit and review, Ryan!

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Mary Block

May 23, 2023

They need more employees! It's going to take 6 weeks to get my vehicle fixed.

We are very sorry for the longer wait time, Mary, and understand it can be an inconvenience to wait. Please know your time is valuable to us; however, our services are known to be high quality and therefore, we are currently backed up. We also take pride in making sure our collision center employees are highly trained and skilled before working on vehicles. We thank you for waiting and look forward to getting your vehicle back on the road in top condition. Thank you!

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David “Davinci” Gundt One

May 23, 2023

Needed work done after an incident. Quick service and follow through

Thank you for taking the time to tell us about your recent experience with the Broadway Collision Center, David! We're glad to know service was quick and communication positive. Safe travels!

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Tyler Turner

May 23, 2023

Great communication and quick repair turnaround time!

Thank you for your recent Broadway visit and review, Tyler!

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Guillermo Cendejas

May 23, 2023

I took my new car to the shop the get my front bumper and fender fixed and repainted. The paint job was bad and they left 2 bolts out that belong to my bumper. I called them the next day and never received a call back. Not coming here again.

We are very sorry to hear about your negative experience, Guillermo. Your feedback is very important to us and has been sent to our management team for their review and action. Thank you!