
Lodi Shell
Auto body shop in Cazenovia, Wisconsin
0
0 Reviews
If you are looking for a honest and trustworthy towing and auto service, look no further than Lodi Shell. Great customer service by a group of experienced technicians. I would highly recommend.
Hit a brake chamber bolt on the interstate and drove it into my left rear tire shortly after 4 PM. They were the closest tire shop we could make it to. Called them and they agreed to wait while I got there to make sure someone could help us. They could not fix the tire because the bolt punctured too large hole in the tire. They did not have a replacement tire on hand, so the spare was put on. They did not charge us a dime for putting the spare on and airing up all tires to proper pressure. Great people very helpful. People would highly recommend them. If I am ever in the area again and need anything I will remember them first.
Reply from the business:
May 23, 2024Dear Charles, Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with us. We truly appreciate your support. Safe Travels- Lodi Shell Staff
You take your vehicle in for 2 tires to be balanced and can't get your vehicle back until an $1,100 bill is paid because they are very good at making you think you can't get your vehicle back unless said $1,100 in repairs are performed by them. The parts I can get right now for a total of $75 they charged just under $300 for and than charged just under $700 in labor. They did this repair specifically this way to get the most profit out of the poor costumer. They could've spent the actual $300 they charged for parts on an entire steering knuckle and only had an hour of labor but instead they bought bearings and hubs ($75) and took 4 hours pressing it all together at $175per hour to get what could've been totally new for $300. Half this job was previously done and they insisted the new part was faulty so they HAD to replace both sides but after asking for all old parts the costumer only received one side of the old parts...... Hmmm. They know the game and know how to talk to you in a way that makes you feel as if you will not get your vehicle back unless you agree to their repairs. I found multiple statements made by them very fishy. You know exactly what your doing and I know things are rough especially for small businesses but how you sleep at night doing ppl like that is beyond me. Was not misinformed I spoke with Dan the mechanic who took the work right out from under me with their sly talking with the costumer. Try to justify it all you like but the way it all went down you guys only had your profits in mind NOTHING OR NO ONE ELSE. There was most definitely a better solution than making the costumer believe they couldn't leave without paying you $1,100 to replace 2 wheel bearings. Y'all should be ashamed of yourselfs!
Reply from the business:
May 22, 2024Hi Dan, I do not see you in our system as a customer, however the vehicle you are referring to was recently worked on by you at DB Mobil Mechanic Auto Repair. This vehicle came in regarding tire shake, upon further inspection it was discovered the wheel bearings needed replacement and the customer was provided an estimate before any repairs were completed. Regarding the rest of your comments in this review, it appears you have been misinformed, we attempted to contact you to address this issue, please contact me at 608-592-3722. Dan
If you're looking for a used car, or someone to service your car, Lodi Shell is the place to go! Our family has bought several cars from Dan over the years and we've never been disappointed. Dan is easy to work with and has high integrity. Zach is the 3rd generation of his family to service 3 generations of our families' vehicles. That in itself says a lot! And Stacy in the office is as friendly as they come. I can't say enough good things about Lodi Shell!
Reply from the business:
May 17, 2024Thank you Wendy for taking time to give us feedback & this kind review! It's families like the Thonys who make our job so enjoyable. Thank you for your continued support and trust in us. -The Lodi Shell Family
Reply from the business:
May 17, 2024Dear Claudia, I just wanted to take a moment to say thank you for taking the time to leave a review. Your feedback means a lot to all of us. I'm glad that you enjoyed our service, and we hope to have the opportunity to serve you again in the future. Thanks again for your support! Best regards, Lodi Shell Staff
Reply from the business:
May 10, 2024Thanks Sergio your review means a lot to all of us here at the shop. Thank you for your business, glad we were able to help you out.
Each time I have gone to Lodi Shell at the last minute they have gotten me in fast. The repairs were very fair priced and done perfectly. Great staff!!
Reply from the business:
May 10, 2024Dear Bill, Thank you for taking the time to leave a review for our business on Google. We appreciate your feedback and are glad to hear that you had a positive experience with us. If there is anything else we can do for you just give us a call. Thank you again for your review and for choosing our business. Best regards, Lodi Shell Staff
Reply from the business:
May 3, 2024Thank you Mike for taking the time to give us a review it really means a lot too us.
My husband and I love going to Lodi Shell! Both Dan and Zack are amazing and always are able to fit us in if needed and answer any questions that we have in a way that we can understand! Very nice locally, family owned company!
Reply from the business:
May 3, 2024Thank you for your kind words and leaving us an amazing review it means a great deal. From all of us here we appreciate your family.
I always send my vehicles here for tires, service, and repair. I can trust that the job will be done properly, eliminating any worries! Money well spent to keep me on the road with a safe and reliable vehicle. Kind and professional staff adds the cherry on top.
Reply from the business:
May 3, 2024Thank you for taking the time and writing us a review Kelby. It means a lot from all of us here at the shop.