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Caliber Collision

Auto body shop in Caledonia, Wisconsin

4.5
StarStarStarStarHalf Star
50 Reviews and Ratings
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Dina Anzalone

Jul 24, 2023

StarStarStarStarStar

Reply from the business:

Jul 24, 2023

Hi Dina Anzalone. We are happy to hear about your recent experience of being restored to the rhythm of your life at this location. Thank you for your feedback!

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Joe Behringer

Jun 24, 2023

StarStarStarStarStar

Reply from the business:

Jun 24, 2023

Hi Joe Behringer. We are happy to hear about your recent experience of being restored to the rhythm of your life at this location. Thank you for your feedback!

Google
Diana Benavidez

Jun 24, 2023

StarStarStarStarStar

Caliber Collision in Mt. Pleasant was ready and able to meet my needs in an unexpected incident involving my car while visiting from out of state. The time frame with work needed done was exceptional!-Quality Service! Other area businesses had a time frame of almost 30 days out before repairs could possibly start. Caliber was able to get the job done in less than 2weeks and she’s driving beautifully once again! Thanks

Reply from the business:

Jun 24, 2023

Hi Diana Benavidez, we strive to exceed customer expectations and we’re happy to hear we could exceed yours. Thank you for the feedback.

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Doris Szejna

Jun 24, 2023

StarStarStarStarStar

Reply from the business:

Jun 24, 2023

Hi Doris Szejna. We are happy to hear about your recent experience of being restored to the rhythm of your life at this location. Thank you for your feedback!

Google
Kyle Mickelson

Jun 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

If I could give 0 stars I would. The lack of respect, the condescending attitude, the refusal to admit faulty work was done. Zero integrity from Mark. He knows I have PTSD from combat, I tried to walk away because I was getting upset that he was insinuating another shop had worked on my car after I picked it up. I have dashcam that proves my car hasn't even been near another body shop or anyone with a buffer. I tried to tell him you don't follow a combat vet when they're walking away from you upset, and he continued to press the issue that someone else worked on my car and follow me screaming at me to come back, I'm an adult and disabled combat veteran, if i need to walk away, i can do that. I have it all on dashcam, completely unprofessional and zero integrity. Avoid this location at all costs!! I have contacted corporate and so has my insurance rep. Disgraceful treatment, believe the other 1 star reviews and everyone who has 4-5 probably didn't notice the shoddy workmanship. My driver side window doesn't even roll up all the way, but ofcourse they didn't do that either, "it was like that before"... even though you can clearly see the stamp from the window manufacturer is lower than the rest. Compound everywhere but ofcourse"another shop must've done that". Again just zero integrity.

Reply from the business:

Jun 24, 2023

Hi Kyle Mickelson, thank you for reaching out to Caliber Collision. We’re sorry to hear about your recent experience at one of our locations. Can you please email us at communitymanager@calibercollision.com with the name the vehicle is under or RO number, a good contact number and the involved center's address and city so that we can address your concerns?

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Shannyn Kandl

Jun 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Worst place ever ask them to not wash my car they washed it anyway and now there are scratches all over my car because they didn't rinse their sponges. They were supposed to do some fixes on my car and did not do them properly. They lost all my expensive air valve caps and cut corners on top of having it for a month. Then there were hidden expenses that were not discussed that I had to pay in order to pick my dang car up. BTW this was not just an everyday car. It was a race car and if they handled a fancy car that way I'd like to see what they do with your daily driver. They just made problems on top of problems. Now I have to take it to another place to have it fixed. All the money I've had to waste on a rental. What a waste of time.

Reply from the business:

Jun 24, 2023

Hi Shannyn Kandl, we apologize for the inconvenience. We would love to address your concerns. Please email communitymanager@calibercollision.com with the name your vehicle is under or RO number, your phone number and the involved center's address and city. A member of our team will get back to you soon. We look forward to hearing from you.

Google
Lora Bonn

May 24, 2023

StarStarStarStarStar

Great service, I am happy with the whole repair process from checking in the vehicle to the final delivery. Kept me informed throughout the whole process.

Reply from the business:

May 24, 2023

Hi Lora, thank you for your wonderful review! We're happy to hear about your positive experience at our Caliber Collision location. Thank you for allowing Caliber to restore you to the rhythm of your life. Have a great day!

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Kyrin Cunanan

May 24, 2023

StarStarEmpty StarEmpty StarEmpty Star

Reply from the business:

May 24, 2023

Hi Kyrin Cunanan, thank you for reaching out to Caliber Collision. We are very sorry to hear about your recent experience at one of our locations. Can you please email us at communitymanager@calibercollision.com with your name and a good contact number and the involved center's address and city so that we can address your concerns?

Google
Erin Cimbalnik

May 24, 2023

StarStarStarStarStar

Caliber fixed our car after a slight mishap with a basketball hoop. They kept us informed during the entire process, and the car was done relatively quickly and before the estimated finish date. When we picked the car up, not only did the work look great, but the car was cleaned! Would highly recommend this business!

Reply from the business:

May 24, 2023

Erin, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day!

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Debra Scott

May 24, 2023

StarStarStarStarStar

Did a great job on my truck

Reply from the business:

May 24, 2023

Debra, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day!

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