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Maaco Auto Body Shop & Painting

Auto body shop in Butler, Wisconsin

4.5
StarStarStarStarHalf Star
23 Reviews and Ratings
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Zee Owens

Jun 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

First off VERY DISAPPOINTED in the work they have done! Its so many issues with my review I can’t write it all down, but heres just a few. 1.) I was told 2weeks they would be done with my car ended up being 5/6weeks i was without a car and way to work longer than expected. 2.)Then I finally get my car from them and it’s scratches, dents and dings everywhere. 3.) The paint job was done so sloppy they had red paint where it was visible and not wanted smh. 4.) My bumper was not put back on properly when i came to pick it up, so they tried to convince me to buy a new one without telling me the old one was no good. 5.) i had my car painted on 11/19/22 and as of 03/23 its showing paint peelings and chips already! Smh 6.) once i was angry about the job I confronted the shift manager and he was getting slick with me and very unprofessional. So i then ask to speak with the head boss and he proceeded to fix all my issues with apologies, wasn’t enough. So i told them i would take my issues to the bbb and report there location. So then i was offered a new windshield for my car because it had a crack in it before dealing with them. 2/10 i would NOT RECOMMEND this location what so ever. $1,580.00 was all a waste of money! Very disappointed in the outcome of my dodge charger. I didnt take many pictures but i did take a few just to show them my frustration!

Reply from the business:

Jun 24, 2023

Hello Zee, We are sorry to hear of the disappointing results of the work we completed on your vehicle. I hope to resolve your concerns as quickly as possible. I have been here since Jan 1st 2023 and have not been aware of your concerns and would like you to stop in at your earliest connivence so we may address the issues and make a repair plan to perform any necessary repairs. We work hard to make every customer satisfied. Thanks, Mark G. MAACO MKE

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Andre Hermes

May 24, 2023

StarStarStarStarStar

Great owner and killer service 10/10 highly recommended.

Reply from the business:

May 24, 2023

Any Time!!! we appreciate the business!!!

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Jerry Valley

May 24, 2023

StarStarStarStarStar

Thay did alright work on my Truck

Reply from the business:

May 24, 2023

Thanks for the business!!!

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Wisconsin Routes

May 24, 2023

StarStarStarStarStar

Amazing job

Reply from the business:

Sep 24, 2023

Thanks for continuing business. We always do our best to make your repairs go smoothly!

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James Hasan

May 24, 2023

StarStarStarStarStar

Great and polite customer service.

Reply from the business:

May 24, 2023

Thank you for the kind words!!! We appreciate your busniess!

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Dennis Bynum

May 24, 2023

StarStarStarStarEmpty Star

Excellent service

Reply from the business:

May 24, 2023

We enjoy your patronage!

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Jordan Kuhn

May 24, 2023

StarStarStarStarStar

Reply from the business:

May 24, 2023

Thanks for the business!!!

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Ebony Lee

May 24, 2023

StarStarStarStarEmpty Star

Reply from the business:

May 24, 2023

Thank you for your business!

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Mols

May 24, 2023

StarStarStarStarEmpty Star

Great service and they worked with me for pricing. Definitely got the best deal in the area and have recommended their services to family.

Reply from the business:

Jun 24, 2023

We aim to please! Thank you for the business! Team MAACO MKE

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lance coleman

May 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

I came for a free estimate and was refused. He looked at the car and said it's because the car has sentimental value I'm able to spend $9000 on car. Your loss.. Ignorant rep in Menomonee falls WI..

Reply from the business:

May 24, 2023

The customer came to us for estimate on a car that is by our opinion a total loss and therefor was not eligible for a repair. We have to follow certain guidelines in regard to safety and integrity. This is always a high priority for our organization. We strive to help any customer that requires our services and will do so with integrity. When anyone who comes to us with a need we always will try our best to answer the call. In some cases it is not possible.

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