
Frame & Axle Services Co
Auto body shop in Butler, Wisconsin
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0 Reviews
About 9 months ago, I brought my truck into Frame and Axle for what sounded like a bad wheel bearing. It was a grinding noise getting progressively worse. I have a shop I usually take my vehicle to but it is 20 miles from home a doesn’t specialize in this type of work but Frame and Axle is very close to home and they do specialize in this type of work so I thought I would try them. After an associate that identified himself as Dale looked at it, he left me a voice message stating that “ It’s really bad. My shaft was not serviceable and I needed new axle bearings. Very laborsome . ”. Estimate was “about $2000”. He said I would need to put $900 down to pay for “the shaft”. I told him I would sleep on it. I decided to take it to my usual mechanic. As I suspected, my regular mechanic told me I had a bad wheel bearing, and need new rear brakes, as well as a couple other minor things. The entire job was just over $600. I have had no problems whatsoever. Well, except Dale called me back a couple weeks later wondering if I needed the work done. I still have the comical messages in my mailbox for entertainment purposes. The verdict: At the very least, BEWARE OF DALE!
Great place to have work done. The job was done correctly, and timely. They even dropped me off at home on a cold day. Really could not ask for more. It's not easy to find a shop you can trust, and I mostly do my own work, but if something comes up that is beyond my capabilities, I will bring it to them.
Went to this place for my rear end to be repaired/ replaced .. I called after 3 days to get an update because no one was communicating and found out they started taking it apart already ..I was inquiring for a estimate and received NONE only an range price between $900-1500 it wasn’t until I got a call saying it was ready and then told a ridiculous amount of 2000 and they he also choose to do the brakes without my permission or ok to do so. I am very upset !! I will NOT recommend this shop . I was also not given any paperwork or receipt for any work that was claimed done