Wooster's Garage
Auto body shop in Brokaw, Wisconsin
Write a Review
0
0 Reviews
Wow, the applause I give the staff at Woosters!! Becoming stranded out of state hours away from home, this shop went above & beyond for us and I cannot thank them enough for the compassion, consideration and professionalism they exuded. Their customer service is top notch! I was impressed by how thorough and efficient the vehicle care they provide is. If you're seeking a high level of skill, integrity and value look no further, this shop & their staff are top tier! Thank you all so much for all you did! Wish I had a shop of this quality locally!
Reply from the business:
May 24, 2023Thank you so much for the kind words. We know being stranded out of town can be so hard and hope that you still had a great trip despite the vehicle set back. It was so nice to meet you both, if you are ever back in the area feel free to stop by and say hi.
I have been here multiple times with multiple issues caused by them. I really wanted to like them being in a such a convenient location. I have had issues with my car returned with grease and oil on my doors handles, inside door panel steering wheel, and tires incorrectly backwards. They fixed most the issues after the fact but they don't seem take pride in their work. If they did I would be back every 3 to 4 months with business. The last time I had an issue I didn't even get an apology.
Reply from the business:
May 24, 2023Thank you for taking the time to share a detailed review of your experience here at Wooster's Garage. Our team definitely takes pride in our work performed and if there are any concerns we like to address them right away. If I recall, we did ensure you were satisfied after you inspected your vehicle at your visit to the shop and we were unaware of any other concerns or issues. Our technicians do try and make sure that they have their hands and vehicles clean upon return, and will continue to do so going forward. We would be more than happy to address any new concerns you have and can be reached at 715-841-0007. Thank you and have a great day.