I had a car accident in alabama -and vehicle was supposed to be fixed in Alabama but by the time I got home it was rattling and a banging so I took it down to Matt and he took a ride with me and pretty much figured it out then.Got back to the shop and he got in on the hoist and basically fixed everything--even though I didn't have an appointment..Matt is always honest and they do good work on our vehicles..I would totally recommend them to anyone..