They told my parents that it would take 3 weeks to fix the hail damage on their truck. It ended up taking 15 weeks. He also went over his original quote by $3000-$4000. The owner was not communicative and didn't give my mom the detailed invoice for their insurance because it would take him 30min to do. My parents went in there several times to find out what was taking so long and he just made up excuses. When my mom and I picked it up, he said he wanted to take care of us because we were good customers which just seems like a ploy to keep us in his favor. Seems like a very unprofessional business and owner. Would not recommend.