Bachrodt Baraboo Motors
Auto body shop in Baraboo, Wisconsin
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Jose was awesome and helped me out very nice experience
Reply from the business:
May 17, 2024Love to hear it Dustin! Thanks for taking the time to share your 5 star experience with the team. Sincerely, Mark Roberts, GSM markroberts@baraboomotors.com
Reply from the business:
May 17, 2024Thanks for the love Sam! Don't hesitate to reach out and let us know what we can do to score that extra star. Sincerely, Mark Roberts, GSM markroberts@baraboomotors.com
José helped me buy a car super easy, excellent service, to the point and everything you need.
Reply from the business:
May 17, 2024Exceptional customer service is our top priority Jorge. Great to hear Jose delivered just that. Thanks for sharing your 5 star experience with us! Sincerely, Mark Roberts, GSM markroberts@baraboomotors.com
Reply from the business:
May 17, 2024Thanks for sharing your 5 star review with the team Michell!
Jose was an awesome salesman. He gave me a great deal on a new car. Will definitely work with them again, just not too soon 😁
Reply from the business:
May 17, 2024Ha ha, we love to see you John but not TOO often! Thanks for taking the time to share your experience with Jose and the team. Enjoy the wheels! Sincerely, Mark Roberts, GSM markroberts@baraboomotors.com
My son bought a vehicle 3 days ago now and it died on him because he bought it "as is" there was nothing he could do but now it 800 to fix it. Eventho if they would have done the inspection recently they would have found it out. My son even bought the extended warranty for the vehicle and he still has to pay for the alternator to be fixed. He is 21 I paid the 500 down payment he has a good job but not to be soaking money into a lemon right off the bat. Very un happy with this.
Reply from the business:
Apr 26, 2024Hello Jennifer! After paying to have the vehicle towed in it's my understanding that the team was still working on what the extended warranty would cover. Usually it doesn't kick in for 30 days. Your son did receive a full inspection report that we provide for all as-is vehicles. I'm sure you can understand that with nearly 290,000 miles on a vehicle we can't say with certainty what will break and when. I encourage you to reach out to me directly if you or your son would like to further discuss his purchase and options available for servicing it. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com
Jose me atendio muy bien, recomendado 😊
Reply from the business:
Apr 26, 2024¡Muchas gracias por informarnos Alejandra! Sabemos que comprar un automóvil nuevo es una decisión importante y apreciamos que nos confíe su experiencia de compra. Atentamente, Mark Roberts, director general de ventas markroberts@baraboomotors.com
Jose help me whit all my questions really easy to work whit him
Reply from the business:
Apr 26, 2024Making the experience fun & easy is a top priority Noelia, love to hear Jose did just that. Thanks so much for sharing your 5 star experience with us! Sincerely, Mark Roberts, GSM markroberts@baraboomotors.com
Muy buen customer service y asesoría para el auto, José me dió mucha ayuda
Reply from the business:
Apr 26, 2024Qué maravilloso Jean! Gracias por tomarse el tiempo de compartir su experiencia de 5 estrellas con José. ¡Disfruta del nuevo viaje! Atentamente, Mark Roberts, director general de ventas markroberts@baraboomotors.com
Thought I was waiting for a chip for remote start. Service dept is inexperienced to say the least. Also if you get same service somewhere else you’ll wait half the amount of time!!! Go to a different dealership go save time and stress!!
Reply from the business:
Apr 26, 2024Hi Rebecca, My apologies for the delays while waiting on parts. Unfortunately we can't control Manufacturer shipments. Should you find yourself in need of our services again I encourage you to reach out to me directly. I'll make sure everything is clearly communicated. Again, my apologies the team dropped the ball during your recent visit. Kurt Beal, Service Manager kurtbeal@baraboomotors.com