
Jake's Auto and Repair, LLC
Auto body shop in Arkdale, Wisconsin
0
0 Reviews
Jake was great the car is just as described and he went above and beyond to help us with the car.
Reply from the business:
Nov 23, 2023We appreciate the bussiness. Hope you enjoy your new suv...
Purchased a beautiful 67 AMC Rambler. I purchased from another state and Jake went above and beyond to work with me. Extremely responsive to my calls/texts and was a pleasure to work with from start to end.
Reply from the business:
Aug 23, 2023Thanks wade. Enjoy the amc..
Very friendly & honest people to work with & purchase from 5☆
Nice couple. Great car. Happy with our experience!!!
Reply from the business:
May 23, 2023Thanks Courtnie. We are glad you love the car.. We appreciate your business.
Took my hub and spindle assembly to get bearings pressed in. After 3 and a half hours I received my spindle and hub back new bearing broken and also intire spindle assembly bent and ruined completely. I had to purchase a new spindle assembly and had to refurbish it and press another new bearing in it. Not only would Jake,s auto repair not pay for the damaged parts but refused to pay for any of it. Costing me a lot of time and money out of my own pocket to fix what he damaged. Never have i been to a shop that not only doesn't fix what you initially needed but damages and expensive part of your vehicle then refuse to pay for any of it or make it right. Jake threatened me to pay for the 3.5 hours of labor it took to crush and bend my spindle assembly. And told me that the shop i took it to to fix his mess bent the spindle with a hammer. So now I am left with forking out 100s of dollars and a used rusty spindle that will need bushings soon all for a mess up that wanst my fault nor responsibility.
Reply from the business:
May 23, 2023I called you the first ten minutes and told you i was unable to press it out.You insisted on keep going. As far as it being bent I don't believe I would of with my little press.. Maybe when you were hitting it with a hammer you bent it. Offered to buy a new bearing he said don't need to. stuff happens. Told him to send photos of old one vs new one never sent them.. Then demanded 150 dollars 3 days later.
Reply from the business:
May 23, 2023Thanks for the review. Was nice meeting you guys..
Excellent work! Great Family owned Business! Just an excellent experience!
Bought a vehicle from dealership. I knew about the codes he had in sticker but when the car breaksdown 3 days later and it's a $5000 repair and we offer Jake just to fix vehicle and that we don't have a problem help paying for it and he refuses. That goes to show that Jake really doesn't care about the customer and his reputation as a dealer . No hard feelings Jake just wanted you to do the right thing and you didn't!! That goes to show your character as a man . Have a good one Jake and good luck in your future business.
Reply from the business:
May 23, 2023sorry your unhappy with the car. You bought it knowing it had bad timing chains. I HAD ALL THE CODES ON BUYERS GUIDE. AND EXPLAINED WHAT They are. It was marked down over half its value... You got a 7500 dollar car for more than half the price.. All Problems are on the buyers guide and talked about.
I had an excellent experience at Jake’s. He listed a truck I really liked. I needed to sell my truck first. Jake kept in communication with me the entire time knowing I really wanted the truck. He even marked it pending when I knew I had my truck sold but needed a couple days. Felica was able to send me the contract electronically so I could get the process going at the bank. He then picked me up at the location of the person I sold my truck to which saved me lining up transportation. Jake is the “ real deal”. I think the the people bashing him was looking for something cheapy cheapy. You get what you pay for, or in their case they didn’t want to pay for. Felica was great in completing the paperwork and I was on my way in no time with the truck I really wanted. Jake and Felica got a five star from me. I usually don’t do 5 stars. I feel there is always room for improvement. I couldn’t think of anything they missed with my experience. I’ll definitely refer Jake’s Auto and Repair!
Reply from the business:
May 23, 2023Thanks Gerry. I hope you enjoy your new wheels. We appreciate the business..