
A & W Towing and Repair
Auto body shop in Appleton, Wisconsin
0
0 Reviews
Embarrassingly, Tyler has had to come tow me out of the snow TWICE in the past two weeks. Both times he arrived fairly quickly and did a fast and easy job while being friendly and professional. Best yet, it didn't clean out my bank account as I had worried
Reply from the business:
Dec 24, 2023Thank you, Maria!
Paid $100 flat for a tow from hwy 41 back to their shop to be held overnight which is not a bad price at all, but when I came to pick it up this morning my front end was ripped halfway off my car.
Absolutely the best people! Jason and Alyssa are the honest, fair, and kind. Anytime I need repairs done- this is where I go! You know you aren’t going to get taken advantage of here like at other mechanics. If you haven’t come here for your repairs, you are going to the wrong place!
Reply from the business:
May 24, 2023Thanks so much, Rebecca!
I was on the shoulder of the highway, waiting for AAA to help with a tire blowout, when Wayne saw me and pulled up behind to block my tiny car to make sure I wouldn't get clipped by the traffic. He waited for about 20 minutes to make sure I was safe and taken care of. True proof there are still good people in the world!
Reply from the business:
May 24, 2023Thank you Dina, always happy to help!
Have gone to A & W Towing twice for emergency fixes. First in December for a tow and to fix rear lower control arms. And just this week for an a/c compressor replacement. Jason quoted the full price (parts and labor) and how long it would take. He was spot on with the time and both times I paid less than what was quoted. Also Alyssa is friendly and answers any questions that she can deferring to Jason if she doesn’t. They are a great team with high integrity.
Reply from the business:
Dec 24, 2023Thank you so much, Melynda!
Called A&W to have my truck towed to a local Mechanic shop, they were there within 30 minutes. Driver was super friendly, prices were real reasonable, would recommend. Great locally owned shop!
Reply from the business:
May 24, 2023Thank you, Matt!
Towed my vehicle from a dealership, damaged both the lip and front bumper. I took pictures before the tow and also have a video of my front end from the dealership diagnostic being in great condition before Tyler towed it. I asked if there was someone who could help relieve the situation and was told “good luck proving it” I then asked for an insurance card and was told to call the office. I have called the office and nobody has answered. EDIT*** I spoke with I believe Jason and the issue was resolved immediately. The lip is being replaced and things are made right. I do appreciate them correcting the problem very quickly. I understand accidents happen and they do too. I was quick to write a bad review before giving a chance to call back and correct the problem. I appreciate A&W for making things right.
Reply from the business:
Dec 24, 2023I'm glad we could make things right for you, thanks Dylan!