Shell
Auto body shop in Antigo, Wisconsin
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Bryce the owner very good guy . He tries hard but his crew does not. Bryce, the owner will tell you.He can do things the crew Ricky , jeremy will tell you.They cannot do them when he is not around. Stay away, stay away new ownership.Stay away, terrible crew.All they wanna do is Tow vehicles lazy Jeremy and ricky !!!
Don't leave your car there for long periods of time...might not look the same afterwards, no care whatsoever with the vehicles. Lots of damage to the inside and outside paint was scratched...the condition the car came back after repairs being done was disappointing... they're expensive u would expect high end Care for the vehicles that go thru there...
Reply from the business:
Apr 24, 2024We are concerned by this. Rest assured, we will share this feedback to the station operator for appropriate action.
Broke down heading home from my cabin call Marty's to have them tow me was told they could work on my vehicle told them it's not an average Diesel and they said it wouldn't be a problem they diagnose it and then tell me they can't work on it. So not only did I have to pay for them to diagnose it and now I got to pay the Dodge dealer to diagnose it and to have it towed there. To me the company is just out to make the easy dollar. Nobody seems to know what's going on at that repair shop.
Reply from the business:
Apr 24, 2024We appreciate the honest feedback - we truly value hearing from you. - Shell Customer Care
Becky is honest and kind. I had 2 $50 dollar bills stuck together that I didn't notice. She pulled them apart and showed me. Thank you for your honesty.
Reply from the business:
May 24, 2023Thank you so much for this feedback! - Shell Customer Care
Went in for an estimate & they fixed it right away. Awesome guys. Very nice lady behind the check out.
Reply from the business:
May 24, 2023Glad to hear this! We will make sure the employees are recognized for providing such a great experience. - Shell Customer Care
If you need a tow or roadside assistance, I highly recommend Marty’s Shell
Reply from the business:
May 24, 2023Thank you so much for this feedback! - Shell Customer Care